Cary >Health & Medical Services >
Dentists >Smile Center
914 NE Maynard Rd, Cary, NC | Directions 2751335.802771 -78.770526
Michael Jones can’t do anything except basic cleaning. Anything requires a little technique such as filling, crown, etc., don’t do it with him. He simply cann't do it right. He is unprofessional and unethical. He doesn’t explain anything to you, just sit and do it. He doesn’t care about his working quality, but money. He will do something on your teeth which is unnecessary and done it poorly. You pay money for him to torture you. And the pain is forever. I wish I read the review below a year ago.
Stay away – Totally unprofessional phone staff...My grandmother was having mild to severe pain. Because our primary care dentist was out, we were referred to the Smile Center by the Urgent Care Clinic. I would never recommend it based on the impatient, unfriendly, and rude receptionist that handled the patient calls. We called to cancel based on my grandmother's fear (genuine because of a complicating trigeminal nerve issue), and this receptionist was curt, rude, and short. I will never go here because I believe that company philosophy permeates all employee-customer relationships.
unprofessional and uncaring – Made an appt. at their Cary office for an extraction. After I got there (and paid their consult fee) they told me it would have to be done at their Raleigh office. Had to wait several more days in pain. After very roughly (thought he would pull my head off) pulling the tooth, the dentist just threw down his instrument and walked out of the room. Didn't ask me how I felt or say anything. For follow up care, I was told to read a list given to me by the nurse. No verbal instructions or cautions at all.
No one called the next day to see how I was doing despite it having been a difficult extraction.
When I called two days later still in severe pain, I was told to give it a few more days by a nurse who sounded as if I were bothering her.
The front desk was unprofessional - left me sitting for 20 minutes before they even checked me in.
The dentist is never a good experience but I definitely will not go back here ever!
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