20647 Catawba Ave, Cornelius, NC | Directions 2803135.484367 -80.873498
Terrible service!!! – They were so nice before I bought my bike but now not so much! Their service sucks! RUDE and OVERPRICED on everything !!! I go to another Suzuki dealership now since they didn't seem very interested in helping me with getting parts or service. They don't even want to answer the phone! They just want to sell you a bike then no service after the sale!
You matter to us! – Thank you to all our customers! Interstate Cycle has once again achieved Pro-Yamaha, Polaris MVP and Polaris VIP status. Interstate has also earned the Yamaha White Diamond Award for the third year in a row. These awards are based on achieving the highest levels of customer satisfaction and sales performance with consumers and manufacturers. The awards are given to a very small percentage of dealers. In order to achieve these awards, a dealer must have a customer service culture. We want your experience to be the very best possible. We also know that we aren’t perfect. We complete over 4000 transactions per month; and there are times when things don’t go 100% correct. We would love the opportunity to try to resolve your issue in person.
We appreciate our good reviews, and we appologize for our mistakes.
Come experience Interstate for yourself.
The Facts – I hate reading reviews from angry consumers. Everybody knows that you can't please everyone all the time, and some people you can't please ever. The unbiased truth is...there are 10 to 15 guys working at the store, and they don't share one personality. If you can't get along with 10 different people, maybe the problem is YOU! When it comes to Interstate Cycle, the guys have a wealth of knowledge, and they enjoy what they do. It is an outrage that CitySearch allows people to post reviews like this one below from Unbiased Truth. It just doesn't make any sense!!! Go see for yourself as opposed to take the opinion of an individual that hides behind an internet alias.
Delivers every time! – The guys just deliver. They have the best team in the business. Just bought my 3rd ATV from them, and it was as just as pleasurable an experience as the previous two.
Do they really sell parts? – Order gets confirmed but that's it... No sorry somethings back ordered... the dog ate your parts... Larry the net order guy got sick and lost it.... Just limbo without a filled order...
Shouldn't claim to sell what it can't deliver.
The guys at Interstate are great & always available to answer all questions. – My husband & I bought a brand new bike from Interstate Cycle and we have been nothing but pleased with the all around service. The group of people there are always willing to answer any questions & lead us in the right direction.
Thanks Interstate Cycle you're the best! – Interstate Cycle is clearly the best motorcycle dealership in the Carolina's. They have a great staff of knowledgeable sales and service professionals. I have purchased motorcycles from other dealers in the Charlotte area, but none of them come close to the family friendly atmosphere that I have experienced at Interstate Cycle. Their great discounts on parts and accessories are unequaled. Recently, while on vacation in Canada, I had a slight problem with my bike and the dealer in Canada had the problem diagnosed incorrectly, however armed with the information from Interstate, the problem was solved. Interstate was right there getting me the information that I needed to have my bike back on the road in less than an hour and a half.
Thanks Interstate Cycle!
Editorial Review – Athletic enthusiasts get their gear decked out at this bike and extreme sports shop.
Good people to deal with! – Great staff, very friendly and courteous, good pricing and inventory. They are out to please the customers.
Interstate Cycle (IC) .....There is no comparison. – Having owned several bikes and the opportunity to "experience" many dealerships in the Charlotte area, there is no question that Interstate Cycle "gets it" when it comes to customer service. Regardless of whether you are shopping for a new/pre-owned bike, parts or accessories, if you want to feel valued as a customer and treated like a friend, then IC is where you will get the best return on your investment of time and dollars. What separates IC from the rest of the pack is that the relationship goes beyond the point of sale. Don't take my word for it. Stop in and talk with anyone on the sales or service staff and you will see the difference for yourself. Great product lines, great people and great service. It just makes sense.
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