Surgeons >Gaffney Health Svc
4935 Albemarle Road, Charlotte, NC | Directions 2820535.201214 -80.763425
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
I wont go back – this is the worst health office i have gone to ever. the first visit I had started off bad cause this one patient was fighting with the lady at the front desk, then i waited in the waiting room for 2 hours. while i waited the radio was scratchy and people were complaining that they been waiting to long. after they put me in a exam room, i still waited 2 more hours. the whole time i was in the exam room i could hear ms.gaffney laughing and talking to people on the phone. she had people on the speaker phone talking about other patient's healthcare. iheard her give orders to her nurse about one person and she refused to refill their medicine because they missed a appointment.
finally a 'nurse' came to get me for blood pressure and weigh ne. i almost left because ms gaffney was eating at her work area instead of seeing patients..but i waited because i was already there nearly 4 hours. after that they took blood and put me back inot a waiting room. finally ms. gaffney came to see me. she seemed like she was very knowlegable but in a hurry,, she saw me with the door open. it made me uncomfortable even if she did seem to know alot about my condition.
but i went back again anyway the next week because she did blood work, and they made me come in for the results. this time i waite for a hour in the waiting room, the radio speaker was sstill messed up, then i finall got to a room. once again she was 'doctoring' in the hallway, very loudly. after they got my blood pressure i waited in a room for another 90 minites. she finally spent a whole 3 minutes with me at her work station in the hallway, she said i needed a presciption and said she had just sent it in, i got to the pharmacy and they did not have a presciotion ready form me, it took a week fo get my medicine called in.
a few tips for her
1. wear close toe shoes, flip flops look unsanitary
2. treat your patients with some respect
3. shut the door so you patients don't know your ignoring them
4.fix the speaker in you lobby
5. stop doing your job in the hallway
Patient Referral – When I come to Gaffney Health Services I did not know what to expect. I received excellent care for myself and my children. I will recommend them to all my friends.
Best Decision – I was recommended to Gaffney Health Services by an immediate family member and it was the best decision I ever made.
Absoutely OUTRAGED!!! – The only thing about this "Dr.s" office that was even remotely presentable was the inside of the faciity. The bed sad service is horrible. The nurses try but without leadership...how can you blame them. My sister and I took our children here last week to be seen as well as my sister having an appointment, we were all thrown into a room together, blood work was taking and we still have no clue as to when they will be back. My sister was told "I'm rushed up, reschedule" after she was already fitted in to began with. When we were asking questions we got "yelled" at. It was horrible and I was OUTRAGED at such actions. There is no organization AT ALL what so ever, no bed side manner. Just horrible. The wait is ridiculous...hours. If you make an appointment here clear your days schedule. Ms. Gaffeney herself dresses totally inappropriate while her staff looks A1 the part. She took a call while we were being seen. I will not be returning there.
The worst and most unsanitary office!!!!!!!! – This office is disorganized, the staff up front is rude and cant ever seem to get a patients name right. I had to weigh my own son because the "nurse" couldnt read the scale or his height, they tried to put a dirty thermometer in his mouth, and I was told that to get a refill for a medication.. that my son has been onfor years... that my son had to see the doctor and evaluate him, BUT the doctor never came, waited for 2 hours and after waiting in the exam room hallway, I was told to go upfront and waited some more. I believe strongly that they do this to bill insurance companies!!!! Being in the medical field myself I would NEVER, EVER rccomend this place. Especially for children. Oh and dont be surprised if you see used syringes from a previous patient and bloody cotton balls sitting in your exam room. FYI, there are no sinks in their exam rooms.. That I ever saw.... Yuck we have switched to another doctor. Thank God!!
My day seems brighter – I have been assigned this doctor's office by Tricare and must say that it is the best doctors office I have experienced thus far. My children also go here (ages 7 and 5) and the wait is always minimal. When I have not been feeling well on a few occasions and have visited Gaffney, I leave and the day always seems brighter.
RUDE RUDE SO RUDE – IT'S CALLED MISS COMMUNICATION.. COMING IN FOR AN INTERVIEW SPEAKING WITH ONE PERSON AND MEETTING WITH SOMEONE ELSE WHO TELLS U TO DO SOMETHING ELSE IS NOT A PLACE THAT I WOULD WANT TO EVEN GET STARTED AT.... EVERYONE SEEM TO BE PRETTY DECENT... UNTIL DR. GAFFENY WALK IN THE BUILDING IT SEEMS TO BE THAT SHE HAS AN BIG ISSUSE AND IT STARTS WITHIN THANK U DR.GAFFNEY FOR NOT ALLOWING ME TO BE IN YOUR OFFICE EVEN ON A TRAIL BASES..... AND TO THINK THAT I WAS GOING TO TAKE ANOTHER DAY FROM WORK TO COME BACK LOL,,,,,,,,,,,,,,,,,,,,IT'S NOT WORTH HOW RUDE U ARE ....IT'S LIKE IT NEVER EVEN HAPPEN :-)
Address concerns – The staff at Gaffney Health value their patients. At least that is what I have taken away from my visits here. They take a complete history and physical exam and spend the time necessary to address all my concerns. Great!
Glad I came – Very fast. Very affordable. Excellent service all around. Glad to have this clinic around.
Quick appointments – I love these people. They have never pushed products or services that were not needed. Appointments have always been made in under a week. The doc has made sure I knew what was going on and what I had to do to make my health the best. I feel good that I can completely trust this group.
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