Honolulu >Veterinary Services > Animal Care Foundation
6650 Hawaii Kai Dr Ste 105, Honolulu, HI | Directions 9682521.293973 -157.709888
Neighborhoods: Hawaii Kai
Dr. De Giacomo gave us info that was later found to be false. She is also very difficult to deal with, is uncooperative and inaccessible. If you love your pet, do not take it there.
Dr. DeGiacomo has been my vet for 11 years. She takes all the time I need at each appointment. When my dog ate something toxic at a park, Dr. D saved Oodles's life. She even called me to check up on Oodles. And whenever I email her with a question, she always answers promptly. I've never met a more caring, committed vet.
There are so many serious issues with ACF. Why don't all of you file a class action against this place? At the very least, maybe this place will be put out of its misery!
5 Stars to all the posts here and not to ACF, for ACF zero Stars. Mahalo nui loa. I was so totally thinking of bringing my 3 month old pup and a 4 year old dog for Neutering. Thanks to this post, I'm so not driving that far to get bad news about my own pet. This is crazy. I'll just wait for this "hiatus" with The Hawaiian Humane Society and get a certificate for $$$ then paying a visit to ACF. Just not well. Hewa! Hewa!
NO STARS – Last Friday (4/13/12)...we had an extremely traumatizing experience with one of our furry kids. We took our healthy cat in to be neutered at AFC. Several hours later we were notified that she was fine and cleared to be picked up. We we running late and arrived there at 8:05 pm and found the gate and elevator into the building locked. For 15 minutes +, we called both the office numbers as well as the emergency numbers repeatedly...no answer. Thankfully, the building superintendent saw us and opened the gate. My fiance went directly into the office where the tech said only this: I need your ID for the medication, this is your bill and there is your cat. When he brought her out of the office, It was clearly evident that she was in major distress. She was completely unresponsive, tongue hanging out of her mouth, gums white, eyes half opened and fully dilated and cold!!! Again we called both the office and the emergency number to no avail. We immediately headed to another animal hospital, unfortunately within 10 minutes of leaving the AFC she stopped breathing while in my arms. Nevertheless, we sped to the animal hospital to see if she could be saved. After an extensive examination (necropsy) by the second doctor, it was determined that she died from internal bleeding. He found that there was no sign of a suture on the left side of her uterus and only one on the right side. We were told that blood had already pooled on one side of her body causing discoloration which indicated to me that her bleeding was not sudden. Needless to say, the sorrow of losing her only ignited my ire.
Upon speaking with Dr, Di Giacomo, she attempted to deflect responsibility then and continues to do so now even after the presented with the findings of the second doctor.
As far as I'm concerned, this horrific experience could only be due to negligence on the part of the AFC. Long story short: DON'T EVER TAKE YOUR FURRY LOVED ONES TO ANIMAL CARE FOUNDATION because this may happen to you!!!
It was the worst experience.... Same as the others – They attempted to scare me with with the worst case scenarios and wanted me to do a diognostic for almost $2000. The vet is evil and will attempt to extort money from you by playing on your fear and sadness, they definetly didn't care about my pet... I took my sweetie and left immediately after i realized their motive, I knew she wasn't going to get better in that environment. I WISH I HAD LISTENED TO OTHERS ABOUT THIS PLACE!!!!!
Place for traumatizing your pet – This is the WORST and most unprofessional vet practice I have ever come across. We chose this vet based on convenience of location and really regret that decision now. Prepare for your pet to be muzzled and to be told that you can't go back to the examining room with your pet. So if you are looking to traumatize your pet ... this is where you take them!
WORST experience ever – I went to this clinic one time and will never go back. First of all, they kept me and my very nervous dog waiting for 45 minutes in the waiting roon. Then my dog's entire exam and treatment was performed in the back room. I like very much to be a part of my dog's plan of care, however, at this clinic I felt pushed to the side. The Vet I saw had the worst bed side manner I have ever encountered. My husband and I both thought that she didn't even like animals by the way she was acting. If you love your pet this is not the place for you!!!
My cat Died of mistreatment & My money milked.... :( – What KIND of a woman did I leave my kitty with???? One day perhaps I can forgive you, but never myself for the part I played in what my cat must have suffered at your hands. I had him to a vet 3 times in less than a week and then came to you for second opinion. I brought the xays and bloodwork to show you. You agreed there was an obstruction in the bowel. You said you could sometimes get it to pass if you gave a warm IV of water and force fed him. No mention of danger in treatment. I overlooked that little voice inside me as your demeaner was giving off bad vibes. I left my sweet kitty and you called in 2 days to say he died.
and I was charged with a bill of $800!! Not that I care about the money, I would've given $1000s if my sweet angel was still alive.
NO GO! – Do not take your animal to this Facility, they really do not care about their health. Don't do the same mistake as I did, my dog died because of them!
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