1500 S Willow St, Manchester, NH | Directions 0310342.954550 -71.434018
Mon. - Thu. 10am - 9:30pm;Fri. - Sat. 9am - 10pm;Sun. 11am - 7pm
Hidden Costs – I went today for highlights, and though I was happy with my hair, I was extremely disgusted by the hidden costs. I made my appointment yesterday and I was shown the price sheet. A partial foil with shampoo and blow dry was, at most, $56. When I went to pay, the cost was $73, and when I asked why I was told that they did a toner treatment and a conditioning treatment. This was an extra $17. The stylist told me they do the toner on everyone who gets highlights. That was $10 and I was charged an extra $7 for a conditioning treatment I didn't ask for and did not need. I was never told there would be an extra charge above what I was told I'd pay for the highlights. I was not asked if I wanted a conditioning treatment. Although the total cost is not unreasonable for a partial highlight and shampoo/blow dry, the deceptive manner in which they conduct business will insure I NEVER go back there.
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