11878 Avenue Of Industry, San Diego, CA | Directions 9212832.991355 -117.074947
24 Hours Monday-Sunday ; Days ; Evening
Neighborhoods: Carmel Mountain, Northeastern San Diego, Northeastern
My wife went in here because her psychologist switched her depression meds and she began to feel suicidal/homicidal within 2 days of switching. She was self-admittied but still sent to the NICU. So many things went wrong that I don't even know where to begin! They took all of her meds and dispensed their own medications. That is fine except she is on an extended release morphine. They didn't give her the extended release but instead gave her the pill form, so she was walking around the place drugged up beyond comprehension. Is that even legal? She tried talking with the psychologist there but he would talk to her like she was crazy and never once said that her suicidal thoughts were a result of switching her anti-depressants, even though she felt better after being off of them for 2 days. They tried bribing her to the "nicer" wing if she would commit to the detox program for a month. They lied and said they had to contact the police and notify the neighbors since she had mentioned she had homicidal feelings towards our neighbors. Of course, our cul-de-sac has about 40-50 adults and I don't even know how many children. So far no one has showed up to notify anyone. She discharged herself AMA because she wouldn't go into the detox program and now her psychologist won't see her. One of the nurses refused to dispense her pain medications in the morning until she had her vitals taken because they had to check and see if "she was actually in pain." I was unaware that vitals could indicate if someone was in pain. Bottom line, don't go here! I wish we would have done some homework but we went here on the suggestion of a friend.
I went to Aurora, and if you are on a 5150 they have to lock you up by law. I have been in their inpatient and outpatient programs. I didn't need a "Holiday Inn" I need mental health. They changed my life.
Like a grungy holiday inn – My comments relate to the physical facilities, not the professional services, which are too early to comment on.
For the kind of money Aurora is getting for each patient, I think the facilities are shockingly subpar.
For instance in the AWOL wing there is no comfortable place for visitors to meet privately. A patient here is unable to exercise. 'recreation' consists of coloring with crayons.
The facilities are worn and in need of major renovation as well as housecleaning.
Patients cannot go outside except once an hour when they are allowed to smoke on a small concrete fenced area. If someone just wants to go outside for the warmth of the sun and some peace with nature, they are out of luck.
Even the picnic bench outside has a bench on one side only, so you can't sit across from another person. Very uncomfortable for visitors. We had to stand outside.
It is like a prison. While I understand the need for security due to flight risk, nontheless that does not excuse the shabby rooms and visiting space, the cheap furniture, the uncomfortable flow of the place. They should budget for an interior designer/architect who rethinks the space. A better flow and ambiance would do much for the patients here. There is no reason to have cheap motel 6 furnishings. The wing has all the charm of a free clinic. A pleasant atmosphere is positive for those suffering from depression, as does exercise.It is well known that exercise can be as effective as drugs when it comes to counteracting depression. They should allow for some sort of exercise. Even prisons provide for this.
Looking for review I sent a couple – A couple of days ago I emailed a review about my experience at Aurora behavioral Health/San Diego. I've checked and it has not been posted. I'd also like to know if Aurora behavioral Health/San Diego received the review also. Thank You. Joan Frankliln. Could you please respond via email, and let me know. about the questions asked above. I would greatly appreciate your response. Thank You...Joan
NOT happy with them at all! – My daughter has been to this place twice. This is a prison sentence not a place for them to feel better about themselves. I do understand the need for security. I do not understand them taking her off of medications without any consultation with her regular psych Dr or, even a phone call to home to ask permission on what psychotic meds you are giving my child? Unacceptable! Shame on you Aurora!!!
Frightening Experience – It was a frightening experience. We went for outpatient help for our son who was mildly depressed. They basically held him prisoner using a 5150 on a very liberal interpretation of the law. We fought to have him released with no luck.
For 24 hours of captivity, he was ignored and received no help. He was completely sober when he went yet they still tried to dope him up on detox medication. To make it worse, they charged our credit card $3500 + $300 for a 5 minute doctor visit.
Stay Away From Aurora!!!
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