San Jose >Food & Dining > New Krung Thai Restaurant
580 N Winchester Blvd, San Jose, CA | Directions 9512837.327540 -121.949991
Neighborhoods: Central, Central San Jose, Cory
Mediocre Food and Rude Slow Service – Eat elsewhere there are so many better Thai restaurants in the vicinity. We ate here with a large party. The food was mediocre and the service was terribly slow and rude. The staff and managers actually argued and insulted members of my dinner party, despite the large amounts of money spent. The dishes tasted okay but nothing special, but the portions were very TINY. It was as if a they separated one dish into several dishes. We felt cheated. Parking lot is really small, you may have to park on Winchester.
Roaches Abound this Place – I have to Admit the food here was Good!!! A few things to consider besides the dam roaches that crawl out of the crevices, some of the servers there are jerks, and service was so slow. If you can handle being tossed around with attitude, have a great dinner. I wanted to punch the lights out of the server for being smart when we asked a simple first timers question. Food was spicy, delicious, and great. Pineaplle fried rice was very good.
Tasty Thai food – Not my favorite Thai restaurant in South Bay but the food was decent. My only complaint - parking is a real pain at this restaurant. The parking lot is tiny and is always full. Getting out of the parking lot is very tricky too.
On my last visit I had the Drunken Noodle and the Massaman Curry and they were both delicious. The food is on the spicier side. Even medium has quite a kick. I downed my Thai tea in no time. I remember the sticky rice with mango was pretty good but mango wasn't in season. I ordered the green tea sticky rice with mango ice cream instead and was quite happy with it.
Authentic, tasty, good food; exceptionally poor service – Parking is limited, ya gotta move carefully in the parking lot. Each of the 4 times we've had dinner, there's been a wait (good sign). Staff either can't/won't give good estimate of waiting time. Our 2 noodle dishes (Pad Thai and #43- a wholewheat noodle dish w/ asparagus-fresh, basil on a dark soy foundation) were real good. Veggies were fresh, good use of basil, the chicken was mostly breast meat- a well prepped. The mango sticky rice->dessert, was nicely presented. The 1/2 mango was fully ripe and the rice well-textured and laced w/ condensed milk.
OK- now we get to the service. It's ranged from lackadaisical to terrible- this evening. Our waiter made zero eye contact- not for 1 second. When he walked in our area (and when 2 other servers walked nearby) no one ever looked up- maybe they were studying the carpet. To receive water refills we had to ask 4 times- 3 different folks. We were not offered the condiment tray. When we asked for it, we had to ask 3 folks. One, a waiter at the next table who dropped a nearly-full rice dish on the floor near his guests, brought over a dirty tray at about the same time as a bus person found a clean one. Based on 4 visits, it appears that none of the wait staff has received ANY training in any type of customer service. I saw total indifference.
After we paid and the rest of my party left, I spoke to the person handling the money- that's normally an indication of some degree of trust. I gave him maybe 30 seconds of information- including that we all enjoyed our food. He asked nothing, showed no concern and merely replied "OK." As best I can tell, either this place has absentee management or they are so busy that they don't care if they alienate local customers.
Krung Thai Restaurant is the best Thai restaurant that I have tried in San Jose. Their food is very good and also good service.
A bit Pricy – We used to eat in Krung Thai Winchester location, I think the restaurant has declining authenticity of Thai taste. Pricing is rather too high compare to the portion they serve.
EXTREMELY LOUD - but FOOD was good; Volume kills enjoyment though – It's no joke, the place is REALLY loud. We went on a weekday for lunch. It was packed but we did not have to wait. I could not hear myself talk let along my dining companion. The lunch portion and prices were reasonable but I did not order off the lunch menu. The size of my spicy fried rice was enough for two people. I love garlic and can eat it raw. This dish had a tremendous amount of garlic in it. I ordered it medium, which was just the right amount of spiciness. The food was good, but I suggest take-out just because the noise levels in this place when it was full was unbearable.
The Best Thai food I have ever tasted – Krung Thai has THE best Pad Thai I have ever tasted in my life and I live in Los Angeles now. My parents live in Vallejo and I insist my mom drive me down to San Jose to get at least 3 orders of Pad Thai. Great stuff and I am serious!!! Love it
One of the best Thai places in the Bay Area – I grew up surrounded by Southeast Asian food and this is one of Thai restaurant I've eaten at in the Bay Area that I can say is close to "authentic." My test involves ordering the papaya salad (som tom) and if this dish is done well, I can expect all the other Thai dishes to be pretty good - this test has never failed me :). An "authentic" papaya salad can be quite smelly and includes fish sauce, dried shrimp, shrimp paste, and pickled mudfish and can be very spicy (just the way I like it!). Many Thai places I've been to in the Bay Area will really water-down the papaya salad to meet the western palate (and only uses a tiny bit-o-fish sauce and, if they're adventurous, a few dried shrimps for flavoring) but this really takes away most of the ingredients (smelly) that make a papaya a papaya salad. These places also end up serving disappointing dishes that leave me wondering if they are a just a bad Thai restaurant or a Thai/Chinese/American place.
Krung Thai passed the papaya salad test and I left me eagerly waiting for the other dishes I ordered. The tom kha gai soup is excellent and you can really taste the lemongrass. The satay is delicious and the angel wings are just as I would make them. The beef mussuman is our favorite curry (medium spicy and our spicy-challenged friend loved it!). The pineapple fried rice is really a dish unto itself and the pad thai is a standard favorite. The FBI (fried bananas and ice cream) is well-done and not heavy (as it shouldn't be if it's well-done).
This place is always packed and there's a good reason why - it has tasty Thai food and its flexibility in spiciness level does not take away from the flavor of the dishes. Despite how hectic the place can be, the service is pleasant. The food also passed the left-over test.
It can get noisy on a packed night so not always the best place to have meaningful conversations. Parking is also very limited so come early or park on the street or order take-out.
Great place overall – The food is worth every penny. The place is decorated in a very nice way. A great place for a special occasion.
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