Pizza >Paradise Pizza Cafe
2025 Grand Ave, West Des Moines, IA | Directions 5026541.568199 -93.733734
Lunch: Mon - Fri, 11am - 2:30pm; Sat, 11am - 4pm; Sunday brunch, 11am - 4:30pm; Dinner: Sun - Thu, 4:30pm - 9pm; Fri - Sat, 4pm - 10pm
Good food - but they lied to us – My wife and I went at 6 pm for pizza and a bottle of wine. The restaurant was about half full and they seemed to be staffed for the amount of customers. Our waitress was slow getting to us but finally got us our bottle of wine but we had to ask for a glass of water (all the other tables were given a glass of water upon arrival). We ordered an appetizer (flash-fried portabella mushrooms) that were excellent - good thing since that was the last thing that we got delivered to our table. Seems that our pizza order was similar to the order that another table placed after we did. Another waiter delivered our order to the other table and when the mistake was discovered, our waitress lied to us that the cooks prepared one of our pizzas incorrectly. After 45 minutes of waiting for our pizzas, they were finally ready. But since we were tried of sitting in the restaurant, we took them to go. Pizzas were very good but the mistake was handled very poorly.
If we had been told the truth and comp'd the appetizer or offered another bottle of wine, we would have been satisfied and eaten there in the future. But considering that we were deliberately lied to and didn't even get an apology from anyone, we will not go back (and recommend to all of our business associates and friends to not go there as well).
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