4700 Ep True Pkwy, West Des Moines, IA | Directions 5026541.571194 -93.766920
owners dont pay enough attention to this place – Ok I read here what the owners have to say!!! WOW you guys dont know what you have do you? when conlin took over they ruined this place and what it was building as a reputation. Ive read the other reviews and They must have been whiners as pre sept 10 the maintenance was very very good. they had a good crew of hard working guys that got the job done. In the winter they were out all day getting it all cleaned. its a big property there would be people that didnt get taken care of in the morning but job was done very well. they also did very good job of getting the maintenance orders done and correct. they for whatever reason changed a lot of the maintenace staff in late summer of 2010 and it was bad choice, the crew now does not do a very good job,they take forever to get the work orders done and the snow removal is a joke. the office staff on the other hand has always been horrible since early 09. they must have lost and changed the office when conlin took over property because they've been a joke every since. they are very rude to you from the leasing agents (that dont know what they are doing) to the manager who seems to have a big attitude and a smart mouth. Ive been in the office and heard her yelling profanity at workers and tenants, I cant believe with all the changes they've made she's still here!!!
The apartments themselves are pretty nice for the money in a great location PARKING IS HORRIBLE the buildings look run down and horrible, so all in all dont move here until they get it back to what it used to be take care of this place and change staff.....or start at top and get rid of the management company that ruined it all get a place somewhere else. wdsm is a great place to live and have many great apt complexes that do a way better job
Great apartment, awful office staff – I love my apartment and the area. I can have my dog and turtle with no problems. The office stuff though, are awful. We have lived here since March 2010 and three times we have been sent late rent notices that were in erros. The first time they claimed that they had mixed us up with another apartment. The next two times, we had paid the rent four and three days before it was due and they LOST the record of it. We had to bring them the recipt to prove we had paid. Though the apartment and the maintaince staff are both great, once our lease is up, we will be moving. I would not recommend this place for anyone, the rental office staff is just incompetent.
WORST MANAGEMENT EVER!!!!! – Last August my family decided to move into Wellington apartments. We were excited because it seemed that the apartments were nice; they had a fireplace, walk in closets, washer and dryer, and most important, they allowed pets. Once we moved in, it seemed like the apartment was not move in ready. There were screens missing, the front door was REALLY dirty, there were holes in all of the walls, the fireplace looked like it had not been cleaned in years and the oven and refrigerator were nasty. It took a couple of days for the maintenance to get anything done in the apartment.
The snow removal was horrible!!!! There is never anywhere to park, and in the winter it is even worse. I cannot stress this enough - THERE IS NOT ENOUGH PARKING!!!!!
When we moved out we deep cleaned the apartment, and when we had our walk through...the lady was a complete b-----h! Told us that we did not clean, laughed at us when we told her that we did clean. They ripped us off. They charged us for flea treatment when our dog did not have fleas...basically they had no intention of giving us our deposit back.
I feel bad for anyone that has to move into that place...the only upside is the closets.
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