American Inn & Suites

(515) 278-1601 | View Website

5626 Douglas Ave, Des Moines, IA | Directions   50310

41.628960 -93.695919

Open Hours

Mon. - Sun. 24 Hours

Hotels & Motels, Budget Hotels, American Express  more

More Payment Methods: Discover, MasterCard, Visa

Neighborhoods: Merle Hay

American Inn & Suites

Reviews for American Inn & Suites

Doesn't Recommend
over a year ago

False proffesionals – Since my stay at American Inn, I have been verbally mistreated and threatened by their unprofessional staff. The three main people who are the head of the office are the most unbelievablly rude and false people that I have ever met. They clearly do not have the capacity to realize that the way you treat and talk to residents there plays a role on how the whole establishment is viewed. Their obvious miseducation concerning the fine line between respect of residents and their own egos have been crossed time and time again. These same ingredients are the reason I did not enjoy working there or my stay there at all and why lawsuits are created. The fact that no one is able to talk to the boss directly is the one they daily take for granted. I intend to make public and inform everyone I know about the way they abuse their authority. I wouldn't suggest anyone anywhere to go there. I am completely dissatisfied and believe they all should be fired immediately.

Doesn't Recommend
over a year ago

This is a Dive – We visited here a couple of days ago. Dec. 2010. 1st. we may have spent up to 1 hour in this room. The back door wouldn't close from the outside. No cover over the light in bathroom,wires showing. Smell of gas fumes due to pilot lights out in stove & oven. No trash cans,t.p., only 1 set of towels. 4 t.v. stations. To make it worse we fixed a pizza in the oven and in the kitchen sink out of the drain is a visitor (Cock Roach) We have pictures also. I called the front desk and she informed us that they had a problem with Cock Roaches before. I'd like to have known this before hand I would never have stayed. Asked for a refund and she refused said she'd have to speak with the owner and get back to me I've called twice and as of yet no call back. I'll be reporting this motel to the inspection dept on Monday. We did leave and found a really nice motel and $10.00 more in cost but very clean and no visitors (Cock Roaches) This motel is terrible so beware!!!!!

over a year ago

The Sleepy Bear mascot has come to symbolize reliability, comfort and convenience for travelers on a budget. – In Short
Since 1939, this chain hotel has been associated with affordable down-home accommodations. Famous for its customer-comes-first attitude, the property guarantees a relaxing stay. Well-suited for families and business travelers, clean rooms are stocked with many comforts, including in-room coffee, free local calls and calling-card access, cable TV and shampoo. Guests may also enjoy a complimentary weekday lobby newspaper, free incoming faxes and a selection of toiletries at the front desk.


33% 100 3 3 Votes
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