Clive >Best Buy
4100 University Ave Ste 240, West Des Moines, IA | Directions 5026541.599323 -93.760139
M-Th 10am-9pm, F-Sa 9am-9pm, Su Closed
Horrible Customer Service – I've been to the Best Buy on University several times in the last couple years. Everytime I go in though, it takes forever to get a person to help me. In addition, I returned an item a couple weeks ago and the guy gave me attitude about it (even though it was within their return guidelines). I've purchase a couple computers from that location and find it best to make sure I do all my research before hand because whenever I ask the Best Buy staff about an item, I always feel like they're just telling me what they think I want to hear instead of the truth. I really like Best Buy in general, but prefer the SE14th location since their staff is much more pleasant and helful.
Avoid using Geek Squad – The geek squad may receive training on how to fix computers, and they may wear geek squad uniforms to improve their appearance and perceived ability, but in the end I have found that all Geek Squad employees that I interacted with lacked professionalism, had poor customer service, and in the end didn't fix my computer. I would not recommend anyone to Geek Squad.
A virtual Mecca for gear heads, this electronics giant hawks everything from booming sound systems to notebook-sized personal computers. – In Short
Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation services are available for most car audio and video systems, home entertainment systems, satellite hook-up, and home appliances.
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