Pasadena >Health & Medical Services >
Dentists >Premier Dental Group
310 South Lake Avenue, Pasadena, CA | Directions 9110134.140474 -118.131811
Neighborhoods: South Pasadena
Fo Real! – Fo real.. I haven't been to a dentist in 20years. Imma 34 now and u can imagine the culinary and drinking adventures my mouth has been a part of w/o seein a dentist..
I really like the whole staff as a whole.. Jeremy is cool, but i think the whole staff made my 20year return a welcome one..
They are very organized, professional and have a great system down to get u seen and get u out of there.
Totally recommend them and I'm actually looking forward to seeing them soon :)
Biggest Chicken – I was referred to Dr. Roisman 4 years ago by a coworker, whose teeth looked magnificent (no exaggeration), because prior to that time, his teeth looked terrible. I knew I needed work done, but I am (or used to be) the world's biggest chicken. I immediately liked Dr. Roisman's manner, very comforting and professional. He took x-rays and gave me a complete review of what needed to be done, immediately and long term. With every visit he explained each procedure thoroughly.
Everyone in that office is considerate and professional from the dental hygienist to the front desk
Rip off – This place is bottom of the barrel in terms of customer service. They leave you waiting for hours to see a financial "consultant" before you can get your teeth cleaned. Its all about trying to sell you stuff that you don't want.
Bad Eating habits – Due to my excessive eating habits, motivated by the Yelp review syndrome, my temporary tooth did not last. I made an appointment and after a pleasant visit I left smiling.
Am I bad! Yep
Highly Recommend – Dr. Roisman and his staff are THE BEST! The office is clean and inviting and completely state of the art. There are TV's at each chair and every measure is taken to ensure that the patient is relaxed and comfortable (which is important to me since I am not a fan of going to the dentist!) The work he does is top notch and you can tell he takes pride in doing a good job! The hygenist is also excellent, my teeth always feel super clean when she is done - and no bleeding gums! The assistants and front desk staff are incredibly friendly and always have a smile on their face. Dr. Friedman was even able to get my 3 year old son to sit still for a dental exam and a teeth cleaning!!! And let me tell you that is no easy task. My son still talks about Dr. Friedman on a daily basis! My entire family loves this office!! I highly recommend Dr. Roisman to anyone!
At ease for once – I came in on a friday as a new patient with an emergency; in pain and in fear. Dr. Roisman examined me and very calmly explained to me what the problem was and what treatment was needed to correct it. Both Friedman and his Assistants were extremely gental and understanding which made me feel immediately safe and at ease. I am happy that I found Dr. Roisman and will be keeping him as my dentist. I am even looking forward to my next appointment.Thank you Dental Plus Dental.
Thank you for your comments, we look forward to seeing as well on your next visit. Dental Plus Dental Group :)
Friendly and caring demeanor – I saw Dr. Friedman and was very happy I did! I absolutely hate going to the dentist (I know no one really loves it but I am so nervous/anxious about it that I dread it), but Dr. Friedman totally put me at ease. He has such a friendly and caring demeanor and constantly makes sure you are doing okay throughout your procedures. I had a root canal and although that kind of stinks to begin with, be he made sure Dr. Khalil was gental with me.They even called the next day to see how I was doing. They are extremely thorough, very knowledgeable, and very caring. I would highly recommend them! The rest of the staff is also very nice and efficient. I've never waited long there (and even if you have a few minutes wait, the waiting room is very nice and relaxing!) The exam rooms are also really cool too very high tech. Bottom line: I won't go anywhere else for dental service.
Best Ever! – Recently my 6 year old son broke his tooth while having dinner out. I got a referral to Dr Roismans I called the office early the next morning and the receptionist was so helpful in coordinating a time to bring my son in. We got to the office and the girls at the front were so helpful. Then it was time to bring my son to the back. The assistant was very compassionate towards my son. My son is a bit fearful and when the doctor came in it seemed like he made everything okay. The office recommended we use nitrous which was ideal, it was great. Roisman seems like he has a passion for dental work and he is just wonderful. It was worth the drive from Santa Monica to Pasadena.
Clean with Advanced Technology – The office is clean and advanced technology. Dr. Roisman was very kind and attentive to detail. The girl who assist him had to spend quite a bit of time handling my insurance company, but was willing to put in the effort to make sure I got covered. Thanks again, see u in 6 months.
Crooks! – This place is as horrible as it comes. They charge you ahead of time for procedures they haven?t completed. I paid for several procedures, then got a second opinion and found out that I didn?t need those procedures. When I canceled the procedures, they took 3 months to return my money, and even then they didn?t return all of it. I kept complaining and writing letters; finally I got an appointment with Dr. Roisman, who refused to talk about the billing issues. Instead he kept standing by the diagnosis. When I explained that I was there trying to get money back for procedures that hadn?t been completed he claimed ignorance of the billing department and passed me off to a billing guy, who entered the office with the hugest chip on his shoulder I?ve ever seen. I had printed out exactly what I had had paid and what I was owed; he informed me that I owed THEM money because my insurance hadn?t covered everything. I asked to see a bill to prove this, which he didn?t have and couldn?t get. He said he would contact me in the next week to fix things. Never heard back from them and it?s been over a year. Unfortunately I?ve marked it up to learning a lesson?never pay for anything until you get it and are satisfied with it. You won?t be satisfied here.
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