7000 Douglas Ave, Urbandale, IA | Directions 5032241.628864 -93.712769
Mon-Sat 8AM-10PM; Sun 9AM-9PM
Extremely Rude Pharmacist – I've been going to my local Walgreens for at least 10 years. I was running errands on a Saturday morning and decided to stop at a different Walgreens since it was close to where I was running my errands. I called the pharmacy and asked about getting a certain wound dressing/adhesive. I can honestly say this Pharmacist was one of the rudest people I've talked to on a phone. I asked if they had a wound dressing/adhesive in stock as it must be ordered by a pharmacist (they also keep the item behind the pharmacy counter) even though you don't need a prescription to buy them. She said she had some in stock. My regular Walgreens is open 24 hours but I wasn't sure about this Walgreens. I said "How late is the store open and could you please give me your name (thinking I might have to ask for her to get the wound dressing/adhesive). She said in the most sarcastic tone, "We're open until 10:00 PM and you don't need to know my name. Any person can give you the order because it's not prescription". I was stunned and I'm pretty sure there was a couple seconds of silence and then we both hung up the phone. Stay away. Money is tight and businesses should be trying to bring in new customers, not drive them away. I will not step foot in that store again. I contacted the store manager and explained the situation to him. He said there was absolutely no reason I should be treated in that manner. He seemed even more upset that the Pharmacist (for some reason) refused to tell me her name. Who knows?
Illinois-based drugstore chain serves neighborhoods with fully stocked stores and modern amenities. – In Short
Founded in 1901 in Chicago by Charles R. Walgreen Sr., this neighborhood pharmacy has grown to be one of the nation's largest drugstore chains. Each store carries 25,000 different items--from cleaning products to electronics and greeting cards. Store features include a computerized system connecting pharmacies nationwide via satellite, grocery-store food aisles, one-hour photofinishing and an automated phone system for prescription refills and pre-arranged pickup times. Other services include in-store flu shots and childhood immunizations.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Walgreens on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.