10912 Douglas Ave, Urbandale, IA | Directions 5032241.628676 -93.768954
always prompt and delicious – I have ordered food from this restaurant multiple times over several years. They previously operated both a full menu and a buffet, but discontinued the buffet a few years ago. Still, the food is always delivered hot and delicious, and the prices are pretty reasonable. Portion size is quite generous, so there's usually enough for a couple of meals.
TOO BUSY TO GIVE SERVICE – 11am - ordered meal for 5 coworkers and myself
11:50am - received 4 of our orders
11:52am- called Dragon House to inquire about missing orders. heard "UGH. Im sorry we're busy right now can I call you back"
11:54am - stomach growling
12:00pm - rationed out food that was recieved and waited for phone call back.
12:55pm - drove to Dragon House
12:56pm- told lady i wanted the $$ back for missing order
12:57pm - was told that food was delivered
12:59pm- was told that we were not charged for food not delivered
1:06pm- reversed charge on credit card
1:07pm- was told sorry they were too busy for my business.
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