Clive >Optical Goods > One Hour Optical
8801 University Ave Ste 20a, Clive, IA | Directions 5032541.602855 -93.740067
Great doctor and staff!!! – LOVED the frames, ended up buying two because I couldn't choose! One's got a lot of bling and a little funky the other a little more geek sheek. The staff helped me pick best colors and sizes. Not high pressure sales like some other places I checked out. Plus picked them up in an hour :) 2 Thumbs up!
LOVE!!! – I just got my glasses and conacts there. Love this place! So many stylish/cute frames to choose from, ended up buying two pair. Staff is helpful, store is clean couldn't be happier!
Amazing – This is the best place to buy glasses. The sales staff was very kind and knew what they where talking about. My glasses came back perfect. Thank you to everyone at One Hour Optical and I will be buying all my glasses from you.
"We have a no refund policy" – Worst eyeglass experience of my life! Great doctor, but get your glasses someplace else. After 6 weeks I still didn't have my glasses, and they refused to refund my money. - "we have a no refund policy" is what they told me. Nice.
Great Doctor – I use the eye doctor here though don't often purchase contacts or lenses here since there are less expensive places. But the doctor is knowledgable, friendly, and thourogh.
I love this place!! – I went into the store and was impressed by the decor and the kindness of the people working there. They answered all of my questions and got my unusual request...though they have a huge selection (that I will check out again), I'd already had my heart set. I wanted my vintage sunglasses tinted a color I knew but couldn't describe. I was treated with great enthusiasm and patience. At the end my glasses were done expertly and in no time. I love them. I was completely happy with the experience and would recommend them to anyone looking for glasses and fine service.
Completely dishonest, horrible service, Do NOT shop at One Hour Optical!! – DO NOT SHOP AT ONE HOUR OPTICAL! First, they do not have price tags on their frames. The sales person tries to ask about $100 more than other optical stores on the average pair of frames. With no prices posted, it's like shopping at a used car lot. I have a special prescription and every other optical store told me it would take up to two weeks to get the lenses. The only reason I shopped at One Hour Optical is because they guaranteed me they would have the lenses in three days. When I called three days later, they made up a huge lie about how they had mis-cut the lenses and needed to order new lens material. I called a few days later when they were suppose to be done for the second time. Again I was told some unbelievable story. In the end it took the full two weeks, as all the other optical stores had told me. The difference was I paid about $150 extra for frames and lens at One Hour Optical and still had to wait the entire two weeks. I cannot emphasize enough how much of dishonest scam this business is.
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