2727 Kettner Blvd, San Diego, CA | Directions 9210132.731553 -117.172337
Do not rent from FOX car rental. They try real hard to have you purchase additional coverage that is not needed. For example extra insurance, GPS, gas fill up etc. Their customer service is extremely poor, slow and rude. Returning the car takes a long time and you have to stand in a line. Location is bad. It takes approximately 20 minutes from airport to rental location. The car was dirty from the inside and outside. The car selection is poor. A economy size is a cheap economy without any power window or key entry. Bottom line is: do not rent with FOX, instead rent with a nationwide car rental provider.
They stole my iPhone!!!!! Do not patronize them!!! – I've rented cars in LA from Fox for years with no problem. I picked up my car late on a Sunday and didn't notice the massive stains all over the upholstry nor the non-working windows.
Add to that the fact that one of the cleanup guys literally stole my iPhone from the car. I spent and hour and a half arguing with them as well as the completely unresponsive management about it and was met with nothing but denials. I had to get on a plane knowing that one of their employees STOLE MY PHONE. I will NEVER patronize Fox again and will do everything in my power to make business for them in San Diego as difficult as possible.
Worst customer service I have ever experienced!!! – Do NOT ever rent a car from this company. They have the worst in-person and over-the-phone customer service I have ever had to endure. This rental company is the cheapest, and customers definitely get what they deserve. Our car was leaking oil for the entire trip, and we were yelled at over the phone when we called about the issue (the employee working at the time said they had "no responsibility for the issue, it was ours to deal with.) Extremely unprofessional. A terrible company to interact with.
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