Doctors >Jennifer Hopper Family Mdcn
151 N Sunrise Ave Ste 1203, Roseville, CA | Directions 9566138.746452 -121.263185
Neighborhoods: Lead Hill
Still A Horrible Office in 2011 – If I could write a negative star rating I would. Since allot of the reviews are a few years ago I just wanted to say that they are still true in 2011! I agree with all of the other reviewers in terms of wait time, office staff and care of the team. The PA was very good and finally diagnosed my chronic asthma after 3 months of so called test and medications from Dr. Hopper. I did leave the practice because I got so fed up with the treatment I received. I was also told that I was "dismissed" before I chose to leave!!! Seems like they dismiss patients who dare to question their rudeness and qualifications! No wonder she was FIRED from her previous practice with Dr. Harris in Rocklin.
Not terribly crazy – I have only been once to this office and I waited for over an hour and a half to be seen. The total time was almost 2 hours. Dr. Hopper is super nice and thorough and very personable. She seemed to listen to what I had to say and the PA was good at explaining how their processes work. I have however been trying to get a prescription for 3 days now and no luck. I will try again and give them the benefit of the doubt. I am new to the area and it's been an absolute nightmare finding a great doctor in this area.
Pity the poor patient who trusts this Dr. – I've been a patient with Dr. Hopper for a few years. She throws drugs and expensive procedures at you. I told her I smoked ONE cigarrette a day & was thinking about pills I had heard of to stop- without question Dr. Hopper prescribed me a $300 Rx for Chantrix. Which, she never even mentioned, carried with it INTENSE side effects of suicide, depression, anxiety- especially if you are prone to those sort of things. Which I am. Not that she even asked! Thank God I looked up the drug myself. Also sent me out to expensive and painful internal ultrasounds because of irregular periods, without having me chart my cycles, asking about my eating habits, etc.... Also the front desk staff is so completely rude, when awaiting the results to a pregnancy test I called back when THEY told me they would be ready, only to encounter complete attitude. As if finding out if I am going to be a mother is soooo annoying to them! The only competent person is Pam Rosenthal the R.N.
Doctors are human too – I have been in the health care indusrty for 13 years and have been through and seen many doctors and patients. There is no perfect doctor nor is there a perfect patient. Doctors do make mistakes and so do paients. Unfortunately, most patients feel that they are the 'only' patient and should be put before anyone else. Doctors run behind, get over it. When we make mistakes, health care professionals, we are stomped upon, yelled at and threatened. Why is this ok??? Dr. Hopper does run behind but she is an excellent physician and cares deeply for her patients. If you do not fit well with your doctor, then go to another one. There is no need to act like a 2 year old if you don't get your way! Slamming the door when a patient leaves because of a simple mistake that has been corrected is disgusting and rude!
Terrible, terrible doctor - Stay AWAY! – By far one of the worst doctors we've ever dealt with.
Not open to hearing what the issue was. Prescribed an antibiotic without really understanding what the problem was.
Then, on the day of our appointment we call to confirm. The appointment was booked roughly two weeks prior. Front staff tells us we don't have an appointment because Dr. Hopper has "released" this patient. Says we got a letter stating so. Never received a letter. When asked why the patient was released, they simply reply "It's time for you to find a new doctor."
What kind of doctor turns away patients and lies about how they did it? Or won't give an explanation for why? Maybe Dr. Hopper went into the wrong field. Compassion? Loyalty? I think not. Guess the reviews on all the other sites are true - this doctor is terrible! And the front office staff is no sweet tomatoe!
Good Office – My entire family are patients for this office. We have always been treated with respect, care and kindness. Is the office perfect? Maybe not, but from Dr. Hopper to the two PA's they all care and are concerned with thier patients well being. Like any office where there is only one doctor, it's more common to get in to see the PA's.
I would recomend the office to anyone in need of a Primary care.
A very caring doctor – I have been going to Dr Hopper for 3 years now, ironically at the recommendation of a very respectful, reputable, well-liked Dr. who happened to be leaving the area and referred me to her. I have been there several times and have never experienced any of the extreme experiences that these poor people claim to have suffered under the hands of her and her staff! I have been given great service and staff always professional . You have to wonder why all these other emails seem to come from the same anger tone, bitterness and extremism. Smelling something fishy here.... No independent business could survive for very long if they behaved the way these "similiar' sounding emails imply. Again, Dr. Hopper is nothing short of a very caring doctor and her staff are also professional and courteous.
Rare Dr. Hopper Sightings - AVOID THIS SO-CALLED FAMILY PRACTICE DOCTOR – I wish everyone would see this, especially Dr. Hopper. The big joke in my family is the elusive Dr .Hopper and when we actually see her. Oh, yes, there have been Hopper sightings, but one was in the parking lot and the other was at the mall! I saw her at my initial "get to know me" visit because I insisted on her seeing me. She seemed irritated that I wasn't there for a specific reason, only for a complete check up. The other time is after an emergency room visit. The staff didn't seem concerned that I just came out of ER and tried to schedule me two weeks out. I was furious and continued to call until Hopper would see me. Honestly, the PAs take better care of you. But, even with that, you never get the same PA. There isn't a person in that office that knows me and knows I'm one of their patients.
The office staff is the absolute worse there is. As with the other reviewers, they are rude, uncaring, and have no people/customer service skills what so ever. You can't get through on the telephone most of the time. When you do, they can't get you an appointment within a reasonable time and certainly make no effort to work with you.
This is, by far, the worse doctor's office ever. Again, I wish Dr Hopper would take note and make some serious changes or just get out of this field. It's a shame she holds a title of family practice doctor.
Avoid this practice – This physician cancels multiple appointments, and leaves the staff to lie for her. I have had to sit in the office for 2 hours and was told she had a lot of emergency patients in the office - when she was not even in the building! Horrible staff - surly and argumentative. I would advise you to find another Doctor - avoid this practice at all costs!
TERRIBLE! – Wow. I thought it was just me, but these other two reviewers are dead right about this doctor. I too have never seen the actual Dr. Hopper, only the PA. For my first visit, I had to fill out the requisite forms and wait forever, just to be seen by a PA who wouldn't look up from her computer for three seconds to talk to me as she re-asked me the thousand questions I had just answered on paper. The office staff is DREADFUL. They have left me on hold for 10-15 minutes, but just like the other reviewer, when I was exactly 10 minutes late to an appointment, I was refused service. The office will be closed on random, middle of the week non-holidays. Also, when I called them with a prescription request on a Wednesday, it was not faxed over to my pharmacy until the next Monday. Needless to say, I am switching doctors. Please, save yourself the hassle, don't go here, ever.
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