2299 S Grand Ave, Santa Ana, CA | Directions 9270533.715976 -117.850582
Our apologies to Mr. Walter M. We did not close, we simply moved and took a little longer to open than we anticipated. We do use other motors. If you are referring to "Somfy" they work as well. We cannot help if we do not have your full information. Please give us a call again and we would love to resolve this matter. Again, please accept our apologies.
Out of business and they deserve it. Had to leave 6 messages before they would return my call. When they finally came out I got a big surprise! Turns out my warranty was pro-rated and they charged me 475 to replace a motor that was only 2 1/2 years old. 2 years later the same motor went bad again and they're not in business. I called another awning company who removed the Chinese awning motor from Abbott and replaced it with a Somfy motor with a full 5 year warranty, for only $50.00 more than what Abbott charged me under their "warranty". Any company who does business this way cannot stay in business. Anyone notice that all the positive reviews happened on the same month? Looks a little fishy to me.
company is out of business.i have a broken awning and now it has no warranty.
i called another company ( awnings in motion) they did get my awning fixed,they use the same parts that abbott did for a small cost.
i hope Abbott's existing clients can use the same company i did.
Had an awning only 2 years old tear. Took months to get a repair. Repair failed and have not been able to get a response for three months. Informed they are going out of business and will not stand behind their product.
Abbott Awnings has impeccable customer service! It was a joy to talk with the the staff. They were attentive and friendly. We requested some fabric and they accommodated us so fast. They gave us a generous discount for our school. They recovered our existing awnings and before we were even done with our payment, they had re-sewn it together. Their work will truly add to the appeal factor of our school! We highly recommend this company!! beautiful work!
I have had my awnings for 8 years. Our Awnings still look brand new, and they face west! The roll down shades have kept the upstairs at least 15 degrees cooler so even on the hottest days we seldom use our air conditioning. Before we install the roll down shades the upstairs was like an easy bake oven! Can't imagine what our electric bills would be if we did not have them. The awnings have kept us cool, saved us money but most of all helped us do our part to conserve energy which protects the environment for future generations.
I recently purchase Awnings for my home. The results were beautiful! The staff was impeccably helpful! The installers were on time. Very knowledgeable. The sales Representative that was sent to my home was so helpful. He was able to provide me with the right Awnings I needed for my home. I was able to pick and choose my colors and see exactly what my Awning would look like via computer. I highly recommend this company!
My fantastic retractable awning has been up for 13yrs. I've been delighted with it all this time! The entire back side of my house sits due west. I knew I didn't want the maintenance of wood. I've hosed it down annually & have only needed to resew the valance. I'm a very happy customer. Thanks also to Christy for her fantastic customer service!
I recently purchased some awnings from Abbott Awnings, i can't believe how beautiful the work came out!! i am so impressed by their works ethics, customer service and professionalism. I highly recommend them for any future work you might need when it comes to providing good shade, and beauty. My neighbors love the awnings as well and adds value to our home and neighborhood. I totally recommend this company!!
No service, no Callbacks! We've been customers of Abbott Awnings since 2005 and have thousands of $$ of their retractable awnings all over our house. Great product, BUT HORRIBLE TO DO BUSINESS WITH! I've been trying to get a callback on a broken part since 8/24. It's now 9/21. "Ana" keeps saying she'll tell "John". Nothing happens. Think twice before you invest in their product.
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