3670 Mount Read Blvd Ste 9, Rochester, NY | Directions 1461643.225297 -77.658226
Mon. - Thu. 10am - 10pm;Fri. - Sat. 10:30am - 11pm;Sun. 12am - 10pm
New Fong Kitchen..no repeat business – Although the food we have had is decent, trying to order over the phone is a nightmare, I really wish they woukd have have an english speaking person receiving calls. Not only was the person carrying on a conversation in chinese whike I was trying to order, after repeating the order twice they still only sent half what was ordered. When my wife called to complain the woman was shouting something in chinese to someone else, told us the rest of the food would be delived shortly, and never sent the food out. We had to make do with what we had, half the food and cereal. Apparently they don't care about customer service or repeat business. I would very strongly never reccomend this place for any kind of take out
DON'T GO - ROTTEN ATTITUDE IF PROBLEM – I WENT TO THIS REST. & THEIR CRAB RANGOON HAD NO CRAB, IMITATION OR OTHERWISE. WHEN I WENT BACK TO LET THEM KNOW I WAS UNHAPPY WITH THE PRODUCT & THOUGHT I SHOULD GET A REFUND OR A REPLACEMENT THE LADY SCREAMED AT ME- "I BEEN IN BUSINESS AND NO CARE YOU COME BACK OR NOT" . WHEN I ADDRESSED HER ATTITUDE SHE STARTED SCREAMING TO THE MAN THERE AND REPEATED IT AGAIN !
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