Stephano's Ristorante

(845) 297-9300

32 Market St, Wappingers Falls, NY | Directions   12590

41.597516 -73.920485

Open Hours

Monday 11:00 AM - 9:00 PM

Tuesday 11:00 AM - 9:00 PM

Wednesday 11:00 AM - 9:00 PM

Thursday 11:00 AM - 9:00 PM

Friday 11:00 AM - 10:00 PM

Saturday 11:00 AM - 9:00 PM

Sunday 12:00 PM - 9:00 PM

 
Restaurants, Italian

Neighborhoods:

less
 
 

Reviews for Stephano's Ristorante

over a year ago

Never wrote a review before, but I feel I must share this. I went here for a valentines day dinner, wish I went anywhere else. The service was absolutely horrible. The owner/hostess is the rudest person I have ever encountered and I wouldn't be surprised if this place doesn't last long. We have 2 small babies at home and time is of the essence, as we had a babysitter from 7-9. Our reservation was at 7, sat after 8 and got our entree by 915. Everyone around us received a glass of wine or beer in the waiting room, but us. We felt like outcasts from the second we walked in. The food was good, but not worth the wait or the horrible treatment we received. When we complained about the wait and the lack of apologies from the owner, we were told oh well, you must not be a regular because the regulars expect and know to wait. Also, that when making a reservation, we should drive by the theater down the road first to see if there is a play going on because if there is, we should expect to wait longer. REALLY?? What else can I DO FOR YOU?!! The owner didn't even come to our table after we complained, but he went to the table next to us and I could hear him telling that table (must have been regulars) about how I was complaining. I was not looking for anything free, in fact, I complained after I paid my bill in full and tipped the waiter over 20%. The owner finally showed concern when he ran after us in the parking lot to explain that he didn't come to our table BECAUSE HE THOUGHT WE WERE CRAZY FOR COMPLAINING! He also said he only gave people drinks who were waiting 2 hours. It seemed as though when he ran up to us that he was trying to start a fight with us? Horrible. I am in the customer service industry and cant imagine how this place is still in business. Never, have I ever been treated so poorly. My husband and I dine out often, and have never had a problem, or written a bad review. I will be writing a letter to the better business bureau, as well as spreading the word on the internet....STAY AWAY! Wait for the new owners, bc Im sure there will be some soon. STEPHANOS IS HORRIBLE. DO NOT SUPPORT.

Doesn't Recommend
1.0
over a year ago

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Recommends
5.0
over a year ago

THE REAL DEAL – Had dinner last night at our favorite spot. Osso Bucco what a great dish, my second favorite. I love their veal chop the best. The new place is great much more room. We have been going to Stephanos for years we are city people, it is just as good if not better than any place in the city. The service is good, friendly and attentive. Ignore the nay sayers, they dont have any idea what they are talking about. The ignoramus that posted they wont go back, Im pretty sure they dont want you back, I am there at least 2xs a month I have never seen the waiters or waitress be rude. Go all and enjoy the real deal, nothing better locally trust me.

Doesn't Recommend
1.0
over a year ago

Not Going Back – The food was wonderful. From now on, I will only get take-out. I will never go back here and have to deal with the horrendous service of that nasty waitress. Their new location is much nicer but the waitress still has not changed at all, still as nasty as ever. If I am going out to dinner with my husband, I EXPECT to have good service along with good food. I won't pass up one, just to have the other. They really need a new waitress if they want to stay in business!

Recommends
5.0
over a year ago

the best – I read the reviews and laughed at the carded couple...nothing as embarrasing as getting caught trying to drink underage!

I have inlaws in Poughkeepsie and everytime I come north I ask to go to this great little restaurant. I've eaten all over the US and I think this is my favorite place by far. They pour you a generous glass of wine, the prices are very conservative and the plates are huge! The service is fast, attentive and not floural...just the way we like it. Please don't listen to the nay sayer who got her shorts in a bunch. This restaurant is top notch and will wow anyone with half a brain.

Recommends
5.0
over a year ago

Wonderful food, nice ambiance, good prices – Food was a pleasant surprise. The luncheon menu is varied and the waiter was very attentive. I will have toi try one of the desserts next time if I do not eat too many of the wonderful rolls.

Recommends
5.0
over a year ago

No stain on Stephanos please.. – I feel that I must write a reply to the woman who called my restaurant unpatriotic. I remember you quite clearly, you ordered a bottle of wine you were proofed because it is NEW YORK STATE LAW. You appeared under age NYS law requires that I the license holder obtain legal proof. Your companion gave me his military Id (you did not.)

I asked for a second form of Id because it is NEW YORK STATE LAW to do so. You or your companion did not have any other form of ID. You were declined alcohol. Thats the law. You were abrupt and upset, I sympathized with you, but could not serve you. We are a small business and can not afford to take risks such as serving minors.

Please also let it be known that Stephano's supports our troops not only financially but whole heartedly and is thank-full for all of the sacrifices that they have made for our countries safety and security.

Doesn't Recommend
1.0
over a year ago

Un-American – My husband is a Marine and got stationed in New York. We wanted a nice place to go eat for our anniversary, so we went here. My husband made a reservation, but when we got there we were seated at the smallest most inconvenient table. We decided to shrug that off and just enjoy ourselves. So we ordered our meal and a bottle of wine. We were told that we both needed two forms of ID to order the wine. We thought this was odd, but we handed them the IDs, a drivers license and MILITARY ID. After about 10 minutes we were told that out of state IDs and MILITARY IDs could not be accepted. Now that is not only a blatant lie but it is border line unpatriotic. Then we were ignored for our other drink order for a long time. We were so upset that we just left and went to a restaurant a minute away that gladly accepted our IDs. I would NEVER recommend this restaurant to anyone. The food is ok, but it is over priced and you can get it just as good somewhere else where you will be treated with respect.

Recommends
4.0
over a year ago

Would you like a side of attitude with that? – I would eat here every weekend the food is so good, but the service is so bad it pains me to go there. The waitress is so disinterested in you and seems annoyed by your mere presence. I think she is afraid of smiling.

 

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