5182 N Nevada Ave, Colorado Springs, CO | Directions 80918-865038.910533 -104.815275
Neighborhoods: Northeast Colorado Springs
exspensive hair done quite well – I have found the front desk people to be very unfriendly to the point of they are so.... much better than the rest of us.
Maybe they are there for their own pleasure and not indeed to help us mere customers who I might add are paying a premium to be condesended.
I do hope that this reveiw is read by the owners of the establishment as I am not the only person to think this.
Their new location on Academy is more freindly but the aucustics in that locations are not good, my head ached by the time I was finished with my appointment.
So I am on the look out for a friendly Salon, I need all the hair services that Veda offer but do not need the fancy location or attitude!!!.
Front desk help and greeters less than helpful – I have been going to this particular salon for years and have generally been happy with the service; however, over the past 6 months to a year, I have been disappointed with the service and attitude of many of their receptionists. The women at the front desk are, w/out a doubt, the most discourteous front desk staff I have encountered. Unfortunately, I believe this behavior is exhibited by the manager or owner, who, on my last visit, acted irritated and put out to have to help me. While I know the salon is a busy establishment, having to wait over 30 minutes for an eyebrow wax is really unnecessary and reflects on their poor scheduling. The only reason I stay with Veda is for my stylist, who has always been on time, does an excellent job and understands thay my time is just as valuable as that of the management. I have referred people to the salon for years and have never received complimentary services, product, etc. Given the outlandish pricing, I would think they could recognize loyal customers and reward them w/a price break or free service on their next trip to the salon. If my stylist ever leaves or transfers to the new store, I will no longer go to this location.
Fees for consultations - rip off – Everytime I go, I spend about $150. I wanted a consultation for hair extensions and was told that there was a $35 fee - what a rip off. Everywhere else in town offers free consultations and Great Lengths hair. As an exisiting customer, I was very disappointed and am getting extensions done elsewhere.
overpriced bad attitudes – had bad massage listenes to therapist complain about management. Noone was friendly.
Terrible Service – Botched a perm job and when I addressed my concerns, was told that I was past the 30 day complaint period. I had to leave the country and was never given the opportunity to have the situation remedied or even an attempt to remedy. terrible servie. Will never go back.
BIG BUCKS--NO GOOD – I have been to this salon 6-8 times trying to find someone who could do a good job of a simple, blow-dry short haircut. They NEVER listen to what I say when I instruct them--they ALWAYS put a lot of expensive GOOP on my hair. When I walk out the style looks good that day and for maybe a week afterwards. Then--NOTHING!!! I have tried to contact the owner or manager and I get NO RESPONSE!!! Their haircolor prices are OUTRAGEOUS, also, and they have to have separate people do the cut and the color--VERY EXPENSIVE!!!! With hair, color, and tip, my final costs are ALWAYS $90-$120. NOT WORTH IT AT ALL!!!!! THEY ARE JUST RIDING ON THE VEDA NAME!!!
COO – I felt very welcomed. The staff went out of their way to make sure that I had a perfect experience. The salon is beautiful and very clean. I was given complimentary services.
Editorial Review by Citysearch Editors – Hair care, waxing, manicures, facials, massage and body treatments with emphasis on rejuvenation. Packages include spa samplers for men or women.
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