15 Kings Hwy, Orangeburg, NY | Directions 1096241.047129 -73.943629
Found the best thing about this restaurant is the decor, Its a beautiful old building and nicely decorated, Now about the food, my daughter and I were celebrating my birthday and although we had a nice evening the food was lacking. I had the Zuppa di Vongole as an appetizer, the clams were chewy and the sauce tasted like plum tomatoes straight from the can. My daughter had the straccatelli soup, which was mediocre at best. I did not want a huge dinner (wanted to save room for dessert) so i had the crabcakes as my main course, they were very good. My daughter on the other hand was not as lucky, she ordered the special which was swordfish (on my recommendation) it was bland, overcooked and expensive. served with a little duchess potatoes i believe. quite dissapointing. I had gelato for dessert which was good,,, but not good enough to get me to come back.....
First of all, let me start by saying that we have dined at Il Fresco many times as the food is very good and the decor delightful. However, my last experience there will be my LAST bc it was the single most horrible experience we have ever had at ANY restaurant. We were seated on a Saturday night with NO reservation. However, they did us no favors... there were more than plenty of emtpy seats on the patio available at the time they sat us. We placed our order immediately and within 10 minutes were served our appetizers AND salad. Then the waiting began. As other tables were sat after us we watched them order, receive their apps and entrees as we still waited for ours. After we received our entrees after 1 1/2 hours later (after app and salad course) we asked for our check and then placed our first complaint of the wait for our food. The waiter was extremely apologetic and he said he would talk to management to see what could be done. The waiter came back and told us that the manager didnt think anything was handled wrong and told us there was nothing they could do. He said that if we wanted to talk to the manager I was welcome to do so. We were not looking for any freebies... all we wanted was acknowledgment that 1 1/2 hours is unacceptable to wait, while others who were sat after you AND ordered the same number of courses as you, were served first. I took the waiter up on his suggestion and went inside and asked for the manager. When I asked for the manager I was rudely welcomed by the owners sister telling me she could handle my problem. I spoke to her calmly and was told that this was not the Olive Garden and here we had to wait for our food. I explained that I didnt want anything for free but did want them to own that 1 1/2 hour wait for a chicken dish and pasta for two people is unacceptable. They raised their voices, created a scene and I told them we would never dine at their establishment again. I was literally chased out of the restaurant and they proceeded to tell my husband that I used foul language and that he needed to "control his wife".... even more insulting. I do not except freebies for anything and regrettably have spent a lot of money at this restaurant over the years. All we wanted was an acknowledgment of the long food wait... I will not go back bc I choose not to be treated this way as a customer. Very unprofessional. I suggest they take a look in the mirror and know that the customer is ALWAYS right.
A 200+ Year Old Disappointment! – A truly disappointing experience.
It began with a hostess whom really wanted to be somewhere else. I don't understand why people work in the service industry if they can't stand people.
We were seated without being given a wine list. And my utensils were not as clean as they could be.
We shared an appetizer of their Clams Oregenato (Basically fried, breaded clams on the half shell). Their were only 4 of them and they were tiny for what I think was $12. Outrageous!
She ordered their Chicken Saltimbacca (Forgive my spelling) and I ordered their Zuppe de Pesche. (Forgive my spelling again). Both were disgusting. The chicken was firmly overcooked; with literal pan burns on the meat. Only one slice of prosicutto on the two small pieces of chicken. My dish was equally as disappointing. I felt more like I was just robbed than fed. Only a few mussels, clams and small chunk of Salmon for almost $30. Very upsetting.
The service was just strange. We saw our waiter twice. No hostess or manager coming around asking how the meal was.
Obviously, a place where all the owners care about is making as much as they can while screwing their customers.
Horrible Food and Even Worse Service – This place was recommended to us by an excellent hotel in the area and all I can say is I was given horrible advise. I actually thought it was more like a joke.
Wobbly tables, horrrendous Italian cuisine, wrong food served, street lights shining in your eyes, service with a chip on their shoulder.
Just an overall horrible experience. And, I had the privlidge of paying almost $200 for it.
I actually feel bad for anyone who dines here.
Dear Marcy, I am confused as their is different review with your name with the same date on a different website. I was unable to verify your stay with us. Feel free to let me know when you were with us and I will be more than happy to look up your receipt. Sincerely, Frank
Walk Away As Fast As You Can – Isn't worth the effort to put on a pair of shoes.
If you want descent Italian cooking, there are plenty of other excellent choices in Rockland County. I would actually go so far as to say that Olive Garden is a better choice.
This place is a laughable choice.
Garbage, garbage, garbage. Save your money and order Pizza Hut if you want an Il Fresco-like Italian experience.
Dear Rockland Food Blogger
I was curious about your posting. There are reviews from you on nine different websites posted on different dates with different comments. If there is something I can assist you with you can contact me at the restaurant. Sincerely Frank
Great food // great martini list // romantic – This place is a find. Great choise of menu and great specials. A great place for a romantic dinner. Small dining area. Everything you want to have an enjoyable evening out. Once you go, you'll want to go back.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Il Fresco on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.