Spas >Burke Williams Day Spa
15301 Ventura Blvd, Sherman Oaks, CA | Directions 9140334.154005 -118.466606
Mon. - Thu. 9am - 10pm;Fri. - Sat. 8am - 11pm;Sun. 8am - 10pm
Neighborhoods: South Valley
amazing facial – Burke Williams Spa in Sherman Oaks is so comforting and homey! The only thing I didn't like about the decor was the antlers? That was wierd. The staff was very friendly and attentive. My facialist , Lilly, was wonderful! She give the most amazing massage! I felt like I got a facial and a massage!! She was very sweet, and not too pushy with products. I will definitely go back to her. I do miss the fruit water.
A Pretty Good Experience Overall – I came for the enzyme facial a few weeks which was great for my face! The facility is nice but was a little cold for my taste. The woman that did my facial was personable enough but not as warm or welcoming as other Burke Williams staff I've had in the past. I enjoyed the spa facility with it being overall quiet enough. The only highly agitating thing was having staff interrupt me in the quiet room whenever I happened to be there at an hour mark... they would disturb each person to ask if they had a treatment. Twice I drifted asleep only to have a staff member wake me to see if I had a treatment. Irritating. My overall experience was okay but I will be going to another facility before I come back to this one....
Great Spa facility!!! Friendly staff and very professional – I usually go to the Four Seasons, but I recently experienced Burke Williams and was Wowed!!! Warm robes after my treatment! I never thought a warm robe could feel so good after an 80 minute massage. I had Inez as my therapist, she was able to find all my problem areas that have been bothering me without having to point them out. She was really sweet and the best part was that she was quiet during my massage which to me is important because I feel fully relaxed if I don't have to talk. I will be going back and asking for Inez again, I'm sure all their therapists are great, but it was one of the best spa experiences that I look forward to seeing her again.
Your experience will greatly be determined by the skill of your therapist! – Yes, Burke Williams is a chain spa. No getting around this. I've gotten many services here and they've ranged from slightly below average to excellent. The trick is finding the good therapists. Booking with therapists who have been there over 2 years is a general rule of thumb for getting a good treatment. I've had awesome massages (deep tissue and firm swedish) with Lucy and Tomoko. I've had excellent relaxing facials here too. Weekends do tend to be too hectic for my taste so I try to go Sunday nights or during the week. The facilities are great. Yummy spa-flavored water available along with fruit. So far the staff has been courteous. My only criticism and I know it's very small, is that the facialists' oversized white swingcoats remind me of an eerie medical facility. That and the fact that you have to walk a long way from the parking lot. And I agree, the antlers in the lounge are a smidgen unsettling. That aside, the treatments & the spa fruit are what keep me returning.
In regards of the freak's review below – Burke Williams is known for the friendliness and superb amenities. I have other places where I go for my services but I love B.W. for the great spa facilities and interior. But I just wanted to address the freak's review below. Your review doesn't make sense, and I can tell even without reading your user name "psych" that you are indeed one. Big deal that they touched your back just to show that you are welcome, it doesn't mean you go on City Search and post a bad review, you freak. First see you therapist begore you determine the lounge room looked scary for you. I'm not a B.W. representative or related in any way but I do look down upon people who place reviews on this site without any care and serious reason.
Distressing Experience: There is Better to Be Had Elsewhere – I have gotten about 15 deep tissue massages from a dozen different males-spas, salons, independent contractors-in the past 17 years and have never seen or experienced anything this bad. The locker room was more noisy and chaotic than the one at my gym, and I workout at peak hours in a huge gym. Had to wait 20 minutes to use a shower. I was sent back there disorientated until someone asked me if it was my first time there. It was, and a girl gave me a hurried walk around and disappeared before I could ask her one question. After the shower I was told to wait in a lounge that had creepy deer antlers on the wall and a creepy floor lamp made of deer antlers too. It made me feel disturbed and I poked my head out to the lobby and asked if I could sit in another lounge, and I did. I noticed a parade of young girls, one after another, coming to fetch customers. They would flash big fake smiles and places their hands on peoples backs as they ushered their way down the corridor. I prayed it wasn't going to happen to me. I only feel comfortable with touch in the therapeautic context. A hand-on-the-back makes me feel trapped. I know a lot of people not fond of this gesture and in the 17 years I've been in L.A. I've only witnessed one person ever do it to anyone else. I don't even want my closest female friends doing it to me. When the masseuse
came (5 minutes late) to get me, I was relieved, because I didn't think he was going to behave like those girls. I've learned it's part of some Burke William's "friendly greeting style" which I've never seen in any other salon or spa, for massage or any kind of service recieved anywhere in Los Angeles or another state
-or country. The manager explained to me that it was not meant to disturb, and she was puzzled by my reaction, but I explained that the CONTEXT of the touch was important to me. Therapeautic only, please touch me only when providing the service. I want to let people know what to expect, in case they are not comfortable.
Too many bad experiences – I have been to this location several times and each time has not been a good experience for me. I do like the spa features and the cleanliness of this place however my services are terrible. The last time I got a facial the girl talked the whole time about her boyfriend and living at home with her parents. She didn't have time to give me a massage and forgot to take off the paraffin treatment from my hands. The last time I got a massage the girl kept pinching me, it was very uncomfortable. The same day I added a bath, it was really nice except for the fact that the girl took my robe out of the room and someone else took it by mistake. I had to wait in the lobby for someone to bring the key for the locker and I had to put all of my things in a new locker.
Best spa ever! – Love this place, couldn't have been a better experience. They treated us like royalty and had great amenties...will go back again and again.
Truely Amazing – As soon as I checked into the spa I knew it would be a good day. The front desk staff were extremely busy, but made me feel like I was the only person checking in. I got my key and they confirmed my appointment for a Deluxe Relaxation massage and I was on my way. The ladies spa was a bit crisp, but it was completely forgotten after I put my robe on. The spa attendants were cheery and very attentive with all the amenities, gladly giving me some contact solution when my eyes started to water from the jacuzzi. My massage therapist, Megan, was on time and looked young, but after the massage I immediately went to the front desk (before I forgot) and told them that the next timeI came in, I wanted her, and only her. She was the best therapist I have ever had. She was very thoughrough and I could feel that she loves her job. As far as I know, she only works evenings but I will gladly recommend anyone to her! Shes great. After the massage, I sat in the steam room (only after Megan's recommended 2 glasses of water) and then sauntered off to the quiet room and took a nap. Looking back on the day, I havent felt that warm, relaxed and at peace in any other spa!
Great spa – I like the spa a lot but have one complaint. Some ladies come in and talk loudly to each other and do not respect the fact that others are there for relaxation. The attendants make no effort to keep the spa quiet although there are signs asking ladies to use their "whisper voices". It is far from relaxing when ladies are laughing or trying to talk over the noise of the showers.
On my last visit, I complained about the noise.
Overall, the spa is great and the massages are wonderful. I like the cucumber-lemon water they provide throughout the spa.
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