13 S Main St Ste R, West Hartford, CT | Directions 0610741.760993 -72.742481
Tue - Thu, 9am - 6pm; Fri, 10am - 7pm; Sat, 9am - 6pm; Sun - Mon, closed
I have been going here since it started (Lena is my stylist) and I would never go anywhere else in the area. It's always bright and upbeat and everyone I encounter is warm and friendly, but best of all, I always walk out happy with my hair. The past couple of years I started using a red that Lena came up and I get compliments on it without fail, starting as soon as I walk out of the salon.
I think this is one of the best hair salons in West Hartford. I've had my hair cut by Lena a few times now, and she always does a great job. She's been really good about coming up with ideas for me when I want a change. I would definitely recommend this salon.
I've been going to Salon Medusa for years. I can't say enough good things about the salon, the service that I get and the great energy the Salon has. No one has ever done my hair better!!!! You guys rock!!!!
I love this salon. I have gone here for several years, and I am always happy with my haircut and color. The only bad experience I've had was a few years ago when my regular stylist was out and I tried someone else. I found her to be rude and unprofessional, and I didn't think the haircut was great. However I have noticed that she no longer works there. My stylist is really good at making sure I look up-to-date but still age appropriate. I like the upbeat atmosphere as well, I always leave feeling good.
Absolute worst experience of my life – If you want to be belittled and given horrible service from a salon owned by a rude, hideously ugly ( inside and out) indiviidual, then go to Salon Medusa.
It is possibly the most unprofessional environment I have been in a salon. For some reason these people feel that they are entitled to be rude and surly to their clientele, because they have some little scrap of paper that says they are awesome from the Hartford Advocate.....guess what? Nobody cares.
I could see if this was a busy salon so they could feel like they could afford to lose business, when I called for an appointment they had openings for the next day, and when I went there was one other customer there.
After getting a babysitter and making time to get there, the owner refused to cut my hair because I talked to him about my hair color for 15 minutes and he said I talked too much, and told me to leave!!!!!!! (which was really because I asked for a trendy highlight that I had seen in new york, and he's so busy doing west Hartford mom hair, that he doesn't know how to do cool, young hair.)
Absolutely horrible, I cannot stress it enough......
These people are rude pompous idiots that think they are very important because they beg their clients to vote for them in the Hartford Advocate and then they win and get a sign for the door of their offensively ugly and tacky salon.......
I had walked by this salon many times and finally decided to give it a try. I had such a great experience - the receptionist helped to match me with a stylist that would be a good fit. I got a haircut, and ended up going back for a color. I really felt my stylist listened to me and gave me advice on what would work best. I've been to other "top" salons in the area and always felt the stylists just did what they wanted, not what I needed. I would definitly recommend this salon.
I LOVE THIS SALON!!! – I have gone to Donald quite a few times now and have had excellent service. The first time we met he made me feel as though I have known him for years! He is very personable and knowledgable. I read some of these reviews and have never had a bad experience. The receptionist is always very nice too. I travel an hour to see Donald and he hasnt let me down yet. He is the first to really get my hair thats why I keep going to him. I am always getting compliments on my cut and color and I owe it to Salon Medusa! I would recommend this salon to anyone.
really? top salon? – so i heard about this place and was told it was up to date and current with 2011 hair trends.
first of all when i called, whoever answered the phone was rude -- it seemed as if he was to fabulous to be polite -- and educated!!!!
and when i asked if anyone was familiar with a huge trend right now, the OMBRE color, it was big no followed by a "we dont do that here" answer --(worn on drew barrymore, rachel bilson, alexa chung etcc)
last time i checked Vouge, Elle, Harpers and countless others - this was the look for spring
the rude person who answered the phone quickly dismissed me and had no idea what i was talking about...(bad sign) -- i would not have entered that place anyways after they didn't know -- for this little, small time, place to say they are current and clearly they are NOT -- is a travesty!
ive been to many high end salons in LA and NY -- at least they are on trend
i guess doing blonde foils for the ladies that lunch in west hartford is all that they can do...
What a "Nightmare" – I was a regulare customer at Medusa's. Lorie was my stylist. One day I went in for the works. A color,highlight,and trim. I had discussed with Lorie not to Layer my hair anymore because i wanted to grow out the layers into one straight length. So after doing a nice job on my left side, she took her sciccors and started layering the front right side of my hair. It looked like a lawn mower had run through it, To make things worse, she didn't blend the layers. I had a very important social event to go to that weekend and I was so embarressed by the sight of my hair. It was a "Nightmare". Needless to say, I never returned back to that Salon. The staff was not friendly or courtious at all. They made me feel like I was an inconvienous to them. There noses were always up in the air. It took months for my hair to start to look normal again after Lorie took a "Hacksaw" to it. I suggest you all " Stay away" from that place!!
Great Salon - very happy – I have had my hair done at Salon Medusa for several years. I am always happy with the results - pretty, natural looking highlights, a good cut, and my stylist never lets me leave without a good blow-out. I also enjoy the atmosphere - it's very funky and fun, but still really relaxing. I would recommend this salon to anyone!
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