Simsbury >Food & Dining > Mc Donald's
22 Albany Tpke, West Simsbury, CT | Directions 0609241.818126 -72.869519
Mon. - Thu., Sun. 5am - 12pm;Fri. - Sat. 5am - 1am
Unbelievable! – To walk in to a McDonalds with fake bookcases including fake books and still not be able to get anorder right is unbelieveable. My first double chesseburger had mayo, no pickles or onions, the chesse wasn't melted and the middle was cold. I took it back and the cashier and the manager both apologized and said they would bring me a new one. When the cashier brought the new one I was sure that it would be freshly cooked and great. Boy was I wrong! this one had one pickle, no onions, no ketchup and the chesse still wasn't melted. I took it back a third time and the cashier said she would make it herself. Unfortunately, she was only a little better then the original cook. My chesseburger had all the right stuff but the chesse was barely melted and the center was luke warm. All the while this was going on the manager never stepped in nor was did anyone offer to pay for my meal. The restuarant wasn't crowded as it was after dinner on Friday and there was more then enough staff for the few diners. I also did not receive a receipt so I was unble to call in my complaints. When I left the Manager was sitting on his rearend talking to my cashier and he didn't say a word as I went by. How hard is it to follow the cooking pictures for a double chesseburger and what happened to Service? Avoid this McDonald's and go two miles north on rte 44 to the Canton McDonald's. They don't try to look like some upscale restaurant but they do know how to cook fast food.
Burgers, sandwiches, Happy Meals and all things fried and grilled draw families and fans to the world-famous Golden Arches. – In Short
The intoxicating smell of golden fries cooked to crispy perfection and succulent burgers sizzling on the grill permeates the space, while a lively chatting and munching crowd maintains a laidback vibe at this famous fast food haunt. Hungry patrons of all ages and walks of life order classic favorites like the Big Mac, Chicken McNuggets, and the Filet-O-Fish sandwich. As for breakfast (it is the most important meal of the day, after all), this drive-thru king offers both sweet and savory morning meals like the Egg McMuffin and Hotcakes, as well as flavored iced coffees for a much needed java jolt.
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