139 N Oregon St, Sanford, FL | Directions 3277128.811694 -81.341426
Mon-Fri: 8:30am - 8:00pm
Sat: 8:30am - 6:00pm
Sun: 12:00pm - 6:00pm
Mon-Fri: 7:30am - 6:00pm
Sat: 7:30am - 5:00pm
Beware of Service Department!
After two months of taking delivery of a brand new 2013 Audi, I have had the car just shy of one month of that time due to the utter most lake of care of my car from this dealer and stuck in a rental car.
In this time, I have had the dealer damge my front bumper, had a faulty a/c compressor which leaked and soaked the interior carpet, had the windshield wipers damaged, interior trim pieces left loose, had the carpet finally replaced from the water damage, had the front bumper re-painted, then had the Audi rings on grille damaged, the front lower grilles and fender liner not re-installed correctly after the re-paint, the driver's front wheel / tire damaged and replaced, rear a/c vent left not fastened and the drivers trim not properly aligned. All of this an no explaination of why...
Dare you ask how my Audi experience has been? Feel free to contact me for details...
Service always exceeds expectations – Or service manager Jamie, is so friendly and always keeps us in the loop when we drop the car off for service. Several times has gone out of his way to get answers to questions about the warranty-Everyone is professional, super courteous and check-in and checkout couldn't be any better or quicker!
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