8544 Palm Pkwy, Orlando, FL | Directions 3283628.385768 -81.506210
Mon. 5pm - 11pm;Tue. - Sun. 11:30am - 11pm
I'm not a negative person and not the kind of writing reviews... but after this bad evening i felt i had to!
we have been there for dinner yesterday they never serve water to our table we ask for papaya juice was more water than juice , the food really tastless! nothing Cuban even Latin taste just like [--] served on plates! i took a combination wich couldn't eat (it was so bad) my boyfriend had Cuban Tamal was cold he finished it, result: sick the whole day!!! If you really want to have some Cuban o Latin food then at less, avoid this one!
Is bad and expensiveeeeee
A bad Chiken Soup $7
A bad and cold Cuban Tamal $5 are you crazy
Papaya Juice was more water that juice $5 are you crazy
YES THEY ARE
CUSTOMER SERVICE IS VERY BAD NOT GOOD SERVICE
Being from Miami, we know Cuban food. This wasn't even close ! The Arroz con Pollo (Chicken and Rice) came out with a dark red color and the rice was hard. The steak came out overcooked and smelled rotten. The service was WORSE than the food. The waiter was rude, we asked for the manager, and he was even WORSE. We do NOT recommend ANYONE visit this establishment.
Good Food, Aggressive Service – Alright, so the food, which is most important here was good, especially the side of white rice- strange, I know, but it was very tasty. However, a steak, ordered by someone else in my group, was not a favorite.
The service was, well, overly attentive, at first- we had three people ask what we wanted to drink and two about ordering food. Clearly, no sections were assigned to each server and the free for all service style was too aggressive for my liking. However, after everything had been ordered, it became the opposite and took a very long time to get our food.
Visiting from out of town, it is not likely that I will return, though just based on location. I enjoyed the food and I suppose it is better to have an overly attentive staff and the other way around.
Authentic Cuban Cuisine – We are Cuban and the food was great. Good portions, clean restaurant and attentive service was terrific. The Havana Chicken Steak was superb. Would definitely eat there again
No Way Jose – We went to dinner with a group of friends in April and as it happens many times none of us wanted to be the one to say "let's leave".The place was gross and dark, at one point they turned up the lights briefly and that's when we could really see how gross the place was. The walls were dirty, peeling paint, food stains... We ordered Sangria for the table and are still not sure what was served to us. The so call sangria was thick, cloudy and just didn't taste right. It was almost like a melted, warm smoothie poured over ice.The waiter told us about the 'specials' that night. One of the items was fresh fish that was avail either steamed or fried. Three people in our party ordered the 'special' and they seemed to enjoy it although they each didn't eat 80% of their meal. What was especially insulting was that that when the bill arrived they were charged more for this 'special' plate, when the same exact thing is already on the menu for less! So really watch out when looking at the so call specials. We also orderd the Ropa Vieja and the roast pork. No one in the group finished our meals. The rice tasted as if it had been reheated several times and was almost tasteless.If you need to use the restroom do your best to hold it till you leave. The bathroom smells and doesn't look like it's been cleaned in years, the doors don't even close properly. You also have to pass the kitchen door which exposes the same condition of the kitchen. There was pieces of food on the floor and grim everywhere. The experience over all really stunk ... Please save your money and DON'T eat here...Hopefully the owners will read this review and use it to clean up their act...
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Havana's Cuban Cafe on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.