Tampa >LasikPlus Vision Center
2202 NW Shore Blvd Ste 100, Tampa, FL | Directions 3360727.960822 -82.524598
It is impossible to get anyone on the phone or to answer an email from this facility. I can't imagine if the communication was as bad as it was before I had the surgery (appointment was set and all) what it would be like if I needed anything after surgery. I'm sure others have had good experiences there, but maybe I was just there at a busy time as I felt like a number. I went to their largest competitor on Rocky Point when I couldn't get in touch with them for a week and was quoted $1000 less. When I canceled my appointment for good they didn't even try to keep me as a customer. They couldn't even tell me why their services were worth more. So glad I did my homework! They did me a favor by not responding to my calls/emails that week!
fine at first. they get you in the door and then cannot see you for follow up appointments. when they have to do a repeat (corrective procedure because the first one didn't work), you wait over a month for an appt. repeats are only done one day a month. call 4 times and leave message with no phone call back. simple courtesy eludes the office.
Appointment means NOTHING!!!!!! – I made an appointment one week ago. I have received 2 emails and 2 phone calls to confirm that I will be there on time. However, I walked out of the door after waiting 40 minues. The recepitionist is not friendly but also arrogant. She is so busy to help other patients to settle bill.
I know I always have to wait to see doctors even though I have an appointment. But doing Lasik is totally out of my own packet without insurance. If they are too busy to see patients, please schedule me other time. Their time is money, my time is trash.
Editorial Review by Citysearch Editors – Vision center with board-certified ophthalmologists and skilled surgeons offers laser eye surgery to treat nearsightedness, farsightedness and astigmatism.
Surgery achieved great results, but.... – I felt kind of like i was in a low-pressure sales office. Obviously, they have a vested interest in you saying you want the surgery, especially after a free 90 minute eye exam. However, I felt like being handed a calendar with available surgery dates and picking a date prior to even finishing my questions, let alone having time to review the material they gave me was an awful sales pitch. I refused to set a date at that point and there was no pressue.
Overall, surgery was painless and I now see 20/15 (from 20/400 prior!), so I'm happy with the results. I don't like that you don't meet the surgeon until minutes before the surgery. I think you should meet the surgeon during the eval.
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