Oviedo >Medical Services > Florida Radiology Imaging
8000 Red Bug Lake Rd Ste 120, Oviedo, FL | Directions 3276528.656673 -81.240577
I arrived at the oviedo office at 10:10am for my 10:30 appointment for my diagnostic 6 month follow up mammography and 11:00 appointment for my ultrasound. I was greeted promptly and sweetly by the girl at the front desk. All the paper work was completed by 10:25 am. At 10:35 I was taken back to the dressing room by the technologist, when I went into the xray room the Technologist stated I was not suppose to have a mammogram today the order written by my doctor was for ultrasound only and if needed a mammogram, but she was going to go check and let me know. So there I sat in an empty dark waiting room in the back of the office by myself for 50 minutes. No one came to see me talk to me or for that matter no one walked back there at all for 50 minutes. Finally another tech came back to bring another patient to the waiting area and I asked what was going on cause no one has been back this way for 50 minutes. From there I ended up eventually getting my sonogram but for an appointment that was made for 10:30 am and I did not walk out of the building until 12:30 pm is pretty disappointing and unprofessional for the lack of communication in that office. 2 hours in an office is a waste of my time for a 15 min. Exam. I know if I walked in late they would have rescheduled me for another day because they could not fit me in being I was late....SOOOOO why is it ok to waste my time all morning????
Unethical business pracice. – My wife and I are outraged by the billing practice of this imaging center. We have insurance with Cigna and a few months back I had an MRI done of the head with contrast. When we received the bill, our mouths dropped. WITH INSURANCE, the patient bill was 995.00!! So I called up and asked what the amount would be if I came in off the street without insurance for the same procedure. The price stated was 698, about 300 less. Does it make sense to pay more WITH insurance, which has substantial premiums, than to pay walking in off the street??? This all leads my wife and me to believe that the referring physician of Lake Mary Family Physicians, got a hefty kick back for the referral. If true, we believe this to be unethically taking advantage of an unwary public. My recommendation to all that have a referral from their doctor is to have a quote done immediately for a walk in price as well as with insurance.
Florida Radiology Imaging – I've mostly been to the Oviedo location but I've also been to Waterford and found both places to be professional, clean, well run, and the personal has been very friendly. The scheduling must be well run as well since I've never had an overly long wait at either location. Whenever I need a procedure done that they do, I call FRI.
I go to the Oviedo location & have never had a problem. The women who've done my mammograms, x-rays and sonograms have all been nice & professional, caring. Sorry to hear that other people have had problems with other locations; makes me glad I go to Oviedo!
No Customer Service – Called to schedule a "diagnostic" Mammogram. Employee was cold and uncaring, no appointment available for weeks, no longer doing them where last had it done, so having it done with another company, yet they are STILL holding up the process because they can't find the films.
Worst Experience Ever!! – I can tell you where not to go for your Xrays.. Florida Radiology Imaging Waterford!!
The People were Rude, the wait was long and while I was waiting with a few others.
One of there patients who was given a shot and told to wait threw up and nobody stopped to
check on them or offer assistance.. I ask to speak to the supervisor and I believe her name
was Sylvia it did'nt help..
I even felt sick after my tests and I had a MRI.. again the Technician was rude!! Would'nt give me her name..
I have no Idea why my Doctor sent me there but I won't go there again!!
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