Tampa >Women's Clothing > Brides By Demetrios
1701 N West Shore Blvd, Tampa, FL | Directions 3360727.957063 -82.523787
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Neighborhoods: Northwest, Carver City/Lincoln Gardens
HORRIBLE CUSTOMER SERVICE!!!!!! DONT SHOP HERE!!!!!!! DRESSES NEVER ARRIVE ON TIME!!!!! BEWARE
Bad Service Twice – In June of last year I ordered my bridesmaid dresses for my wedding. They lost credit card information, mixed up the wedding date, gave wrong information to my wedding party and mixed up dress sizes. After several calls on my part, the order was finally placed. Dresses came in and two were the wrong size.
Forward, 6 months later and I am a bridesmaid. Its a week before the wedding and I am just now getting my dress. They blamed the bride after they told us they would be in a month before the wedding. But with 7 bridesmaid and a bride all hearing the same information, doubtful.
I have never had such a bad experience in any establishment in my life. I signed up for city search just for this review. That's how bad it was....Brides... save yourself, go somewhere else.
DONT WASTE YOUR TIME HERE! – Rude, rude, rude, There are no other words. I cannot get over how unprofessional and nasty the employees at this store are. Not only did they make nasty comments about me wearing a size 8 implying that was sooo big, but when they got the dress size order wrong and promised to fix it themselves with alterations the seamstress was so rude to me she left me in tears. The manager watched the whole thing. My husband called the store and her response was she "was" going to say something but saw that I was upset so just let me leave. That's not exactly good customer service. You'd be better off going to David's because their employees are much more friendly. I'd hate to see the way the treated someone that was actually plus sized.
WOW!!! Demetrios is #1 in my book! – I am surprised to see the negative comments. Demetrios has been amazing and very helpful! I am getting married in March and I have been to every bridal store in Tampa and none of them can compare to Demetrios. Their service is GREAT and they are very honest...if the dress looks good it looks good as well as if it looks bad they will let you know. Not like other stores that SWEAR that everything you try on IS THE ONE! Demetrios by fair is #1 in my book!
Left in Tears... – When I visited this store I thought my experience was going to be absolutely wonderful. However, I left the store so angry and upset words can't really express how I felt.
shocked!!!!! – I am shocked at the reviews. ive been working with kirsten since july. my wedding is in october and she did everything should could to help me out. it takes 4-6 months to make a dress. well she had to rush it and took half of the rush fee off. plus half off my veil and knocked the dress down quiet a bit. kirsten was the greatest help in the world. i go for my second fitting this weekend.
DO NOT GO HERE – Do not order anything from this place. I ordered bridesmaid dresses in May for my Oct. wedding. It took me 1 1/2 months to get a swatch, even though they supposedly ordered it 5 times, I finally went in there because i still wasn't getting the swatch every time i called and one of the many rude-(i'm being nice) girls there went back and pulled a 1in x 1in swatch off a catalog.
They told me when ordering that the dresses would coem in in late August. Well , now its late Sept and they still are not in!!! I will tell EVERYONE I know not to come here!!
Awful place! – This is the absolute worst place to deal with. I had problem after problem with them and empty promise after promise for a good solution. Nothing ever happens. They have awful management. I would never recommende to a friend. They called me in when my dress was delivered and my dress came to my knees (it was suppose to be floor length). They did not seem to care about it at all. I did not get my correct dress in until days before my wedding. And they did not offer to compensate us for anything. I am not the type of person to try and get anything for free (obviously considering we paid full price for the dress) but any other establishment would have offered something. DO NOT USE THIS COMPANY!!!!!!!!!!!!!
This store had every opportunity to correct things...... Shame on you – I am very surprised that I am even writing such a poor review. We were greated with smiles and promises and thought that this place was second to none. I eventually found out that these people are no different than the people at Davids Bridal. All they want is the sale and will do anything to get you to buy from them. Things like, we will take 20% off if you buy today or we will throw in this if you buy in the next hour are the norm here. If you pay full price, you might as well write loser on your forehead. They are like used car salesman that hide behind the facade of working in a bridal shop. The manager on duty greets you with smiles and promises to fix things. However, she lacks the ability to follow through on any of her promises and correct her employees for wrong doings. Like I said, I never thought I would write a review like this but I have been lied to too many times by employees at this store. Excuse after excuse..... I don't deserve that and I wonder how some of them can even sleep at night knowing how they treat customers.
Good selection of dresses, non-sleazy service – The selection of bridesmaids dresses here is excellent with lots of designers and styles. I found many dresses I really liked. The woman (Jackie) who helped me was truly helpful and nice. She did not offer any false compliments or pushy sales strategies like the sales people at David's Bridal. Prices were reasonable.
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