Ankeny >Special Trade Contractors > Home Depot
Unimpressed with service – I recently had wood blinds custom cut by a Home Depot employee. Long story short, he correctly cut 3 of the 7 blinds correctly. That leaves me with 4 blinds that are too large for my window cases. I called customer service and all they said was I could come back and they would recut them for me...that would be great if I lived in town and not 30 miles away from their store. Essentially it will cost me $15 in gas and a couple hours wasted time just because they couldn't cut the blinds correctly.
Policy at some stores includes keeping the customer happy, sometimes giving 10% off the next purchase or a gift card. I got a sorry.
Better than them telling me I was SOL, but I am still very unhappy.
Do-it-yourself home improvement store offers building materials and lawn and garden products; free in-store how-to clinics, design and decorating consultation. – In Short
This warehouse-size hardware haven has virtually everything you could need to create, repair or maintain a house or garden, with options for everyone from first-time DIY-ers to professional builders. Browse aisles brimming with paint, fixtures, tools, appliances, lumber, plants, sod and more. If you can't find what you're looking for, or if it's 15 feet off the ground on shelves that reach to the sky, ubiquitous orange-aproned staffers will help you get what you need.
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