15341 S LaGrange Rd Orland Park Place, Orland Park, IL | Directions 6046241.611282 -87.852791
M-Sa 10am-9pm, Su Closed
Custom Ring? Custom Customer Service – Jared couldn't have been a better find. My fiance and I had been hunting assorted jewelry stores for just the right engagement ring and they were our last stop for the day. I'm a gem geek and don't do diamonds, so we were hoping to find a jewelry store that carried my favorite gem, tsavorite garnet, or would be willing to mount one of the ones I had brought with me. The staff at Jared couldn't have been more helpful. They didn't carry tsavorites, but they graciously oohed and ahhed over my stones and remarked on the gorgeous color and suggested several different styles I might like. When I said I wanted more of a solitaire-style ring, they didn't even blink but pointed me to the simpler settings and said to have a look around. They applied personal attention without being pushy or getting in the way or making me feel unwelcome. Even when I decided on an inexpensive setting (under $200 including tax), they were more than happy to mount my stone and size the ring for free. When we returned after the mounting and sizing, the hostess-type person remembered us and checked out the ring and remarked on how beautiful the design had turned out (it's a twist with an oval stone). Even though we bought less than $200 worth of merchandise, we were still treated as well as they treat people who spend thousands. We'll probably be getting our wedding bands at Jared as well.
Beware! Stay away from Jared! – You're better off going to the diamond expo when it comes to Rosemont. Jared is HORRIBLE. My fiance's engagement ring was a beautiful ring from Jared that ended up causing nothing but problems. We took it in for a 6 month checkup and they tightened some of the stones. They ended up bending some of the gold and ruining the milgrain that borders the diamonds. We had the insurance policy so they attempted to fix it for free. For every attempt that they made, the gold got better and better looking but they could not make it look like what we originally bought so they ordered us a new ring because they made the mistake. Well the ring that came in did not fit the custom wedding band that I had made at a private jeweler. Jared would not make the new engagment ring work with our custom ring even though they bent up the original ring to start with.
Jared broke our ring and even though it had the insurance, made us pay for it to fit with her custom band.
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