701 Johnnie Dodds Blvd, Mt Pleasant, SC | Directions 2946432.807604 -79.880224
Neighborhoods: Mount Pleasant to Highway 41
Sales Dept Great, Service Department should be Avoided – First visit, didn't reset oil change light, needed alignment, drove off and it was off more than when I brought it in. They redid it again that day, I was on my way out of town. Had to pay Firestone to do it when I got to Florida.
Second visit Oil Change and rotate tires,
Container for brake fluid lid was not put on correctly and fluid was dripping down container. I added new fluid, cleaned up the mess. When they refilled the engine oil they spilled oil on the top of the engine cover and basically smeared it on the top and left it that way.
Ok, I'm picky about my car but I just expect it to be done right. I've owned a lot of cars and many dealerships around the country and even after complaining they just can't get it right. I stopped and showed Billy the service writer what had happened and expressed my my feelings about the service I had received and all he could say was "yes sir". Really, I'll find another place for service. I pay dealership prices to receive good service. It doesn't happen at Palmetto Ford Service Department.
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