4145 N Edelweiss St, Boise, ID | Directions 8371343.642519 -116.342328
Neighborhoods: West Cloverdale
I'm so sad at how Jon treated me on the phone. I was so excited to work with him from the way his daughter was so kind to me on the phone when scheduling and quoting. I had no issue with pricing and paying what his work is worth, but after Jon not showing up for my appointment and I had waited for him and then having him call me and tell me he had work to do and didn't want to waste his time if I misheard what his daughter quoted. I didn't and price wasn't an issue at all. His attitude was. I told him it was not cool to call after said appointment and then say he would be "wasting his time and had work to do". I am just blown away. He then said I should just find someone else when I told him I was upset that he was calling after his appointment time. Why not call me earlier so I didn't waste time waiting for a technician that would never show up and that would then treat me poorly over the phone? I'm so upset by the extreme lack of customer service he showed me.
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