8505 Pembroke Oak Grove Rd, Oak Grove, KY | Directions 4226236.670913 -87.408697
Answer the phone! – I've been calling for three days straight trying to set up electricity and water, but I'm out of state. Everytime I call I get a busy signal and when I do get through it tells me what the office hours are even when I call during office hours! I am beyond irritated that they cannot even turn the away message off for people to call if they need to set up utilities! I think they want the extra 40 dollars they charge for same day service, we wouldn't need same day service if they just answered the phones!
internet acesss PLEASE! – i agree the employees are very patient and do everything they can to process customers requests, but i too also think oak grove needs online access like everyone else. it would be more easier for customers to pay on time, and it will save gas which is a big plus, and it would help the employees as well. oak grove needs catch with the times... thank you
Needs to upgrade – It would be nice to have them on the internet, so that the customers can pay thier bill online like other companies.
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