Franklin >Automotive Repair > Accurate Autobody
340 Mallory Station Rd, Franklin, TN | Directions 3706735.954277 -86.822084
Monday - Friday
7:30 AM - 5:30 PM
Excellent Service – I've had the misfortune of having to have my daughters car repaired twice; once as a result of being hit by an uninsured motorist and the second as a result of a traffic mishhap near her college campus.
In both cases the team at Accurate did an amazing job! The finish was perfect after each repair and the work was completed on time and without any hassles.
I strongly recommend the guys at Accurate Autobody.
41 days later, car still in the shop. TERRIBLE SERVICE – I had some front end damage done to my car in mid October(other driver's fault). 41 days later and my car is still in the shop. I've been over there twice being told that my car was ready for pick up. First time - hood wouldn't stay open, no AC, and vibrations at 65 mph. Second time - car JERKS, not vears, but JERKS left. If you are a car lover and want your car to be in the same condition it was in before the accident, STAY AWAY!
Accurate Autobody – Thanks again for your excellent workmanship-as always-in the repair of our Toyota Forerunner. Brent and Crystal were very friendly-yet professional-in the manner in which they handled everything.
It is refreshing to be able to entrust the body work on our vehicles to a firm like yours-knowing that the job will be "first class." I continually tell my friends and colleagues about your business.
Thank You! – Again, I wish to thank you for your wonderful customer service. Although we will never understand what the coating was on my car or how it got there, the one thing I do know is that I could not have received better service or cooperation while correcting the problem. Even the Enterprise folks were most helpful and accommodating. You certainly have my husband's and my appreciation.
Since I am often in the classroom training 10,000 Metro employees on customer service, leadership, and communications, I can easily relate my experience with Accurate. We talk about the negatives of poor customer service, but few are able to talk about the positives. I can't think of a better way to applaud your company's service and get you some free advertisement! Again, many thanks for your kindness and expert assistance.
Thank you for the excellent experience – I have been raving to my insurance agent and friends regarding the great treatment I received and the excellent work of Accurate Autobody. Tony, you were incredibly professional, courteous, helpful, and accommodating. I was blown away. How refreshing to deal with an operation that actually values its customers!
Other staff members I encountered were also courteous and accommodating. Obviously this reflects a customer oriented culture at Accurate. One assumes that this begins with your owners and general managers.
My car was returned clean, including the engine compartment, and looking new. The clean-up touches were noticed and particularly appreciated. Even my grown son [a high end vehicle detailer during High School] was very complimentary.
I thank you for your personal attention. Hopefully I won't need your services in the future [one never knows] but rest assured that I will return if necessary and recommend you to anyone I encounter with a need for the servies you provide.
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