1541 Gallatin Pike N, Madison, TN | Directions 3711536.290228 -86.703670
Monday - Friday
7:30 AM - 5:30 PM
Neighborhoods: Cedarwood Courtyard
Excellent workmanship!! – Great Customer service... very nice place to do business with.
Take my advice, if you need your car repaired this is the place to go, the Farm Bureau adjuster ?Jess? that I worked with was very pleasant and kept me updated throughout the entire process, always assuring me that my car would be fixed back how it was before my wreck. I was over all very pleased... Will definitely go back if I am ever unfortunate and have another accident. I give these guys a 10...
Customer Service-What – I had heard good things about AAB. I now believe that it was hype created by AAB. For me the river gate AAB was poor at best. They did the job quickly but when i went to pick it up after they called the car had obvious problems. I had to push the inner wheel cover into place, there was a large blemish on the door they had fixed. I was told they could buff it out righ away. I said I would come back in the morning. ANyway long story short I had 3 trips there to get my car. THey even transferd me to the manager he was not nice, did not aplogize and was rude. They must be the ATandT of Autobody. Avoid this place and the Geico rep onsite. He is to close to the shop managers.
Accurate Autobody – Thanks again for your excellent workmanship-as always-in the repair of our Toyota Forerunner. Brent and Crystal were very friendly-yet professional-in the manner in which they handled everything.
It is refreshing to be able to entrust the body work on our vehicles to a firm like yours-knowing that the job will be "first class." I continually tell my friends and colleagues about your business.
Thank You! – Again, I wish to thank you for your wonderful customer service. Although we will never understand what the coating was on my car or how it got there, the one thing I do know is that I could not have received better service or cooperation while correcting the problem. Even the Enterprise folks were most helpful and accommodating. You certainly have my husband's and my appreciation.
Since I am often in the classroom training 10,000 Metro employees on customer service, leadership, and communications, I can easily relate my experience with Accurate. We talk about the negatives of poor customer service, but few are able to talk about the positives. I can't think of a better way to applaud your company's service and get you some free advertisement! Again, many thanks for your kindness and expert assistance.
Thank you for an excellent experience – I have been raving to my insurance agent and friends regarding the great treatment I received and the excellent work of Accurate Autobody. Tony, you were incredibly professional, courteous, helpful, and accommodating. I was blown away. How refreshing to deal with an operation that actually values its customers!
Other staff members I encountered were also courteous and accommodating. Obviously this reflects a customer oriented culture at Accurate. One assumes that this begins with your owners and general managers.
My car was returned clean, including the engine compartment, and looking new. The clean-up touches were noticed and particularly appreciated. Even my grown son [a high end vehicle detailer during High School] was very complimentary.
I thank you for your personal attention. Hopefully I won't need your services in the future [one never knows] but rest assured that I will return if necessary and recommend you to anyone I encounter with a need for the servies you provide.
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