Tires >Espino Tire & Wheel
7046 San Pedro Ave, San Antonio, TX | Directions 78216-620829.509704 -98.499314
Neighborhoods: Shearer Hills / Ridgeview
NEVER go to this HORRIBLE shop EVER! I ordered hub rings for my car through these guys, ordered on a Thursday and said theyd be here on Tuesday, these guys NEVER called I had to call Saturday (since Im a busy man) and it took 10 minutes to even talk to anyone and when I did get to speak with someone I couldn't understand a single word that was said!!! So I show up at their front door and it takes 45 minutes to even be acknowledged... Then they want to charge me $43.25 for a $6 dollar part, claiming that they had to pay $20 for the part and $20 for "special freight" from California... on a part thats not even 2oz... Then the owner's son, Rey Espino tried to tell me how a business is run "oh well because we are a company we get charged more than what the average person can buy a part for, and we also made a deal and you can't just back out of it" Uh, yes I can when I've waited 45 minutes to even be greeted!... IM A SMALL BUSINESS OWNER!! A successful business DOES NOT place profit over customer satisfaction! EVER! Good customer satisfaction means returning customers. Clearly, this company does not care about having you return to their shop.
THE WORST TIRE SHOP IN SAN ANTONIO/ THEY SUCK A**!!!!! – I JUST RECENTLY WENT TO ESPINO TIRES...I SHOULD OF READ THE REVIEWS BEFORE GOING!!THEY HAVE VERY RUDE WORKERS.. THEY TELL YOU OH IT WILL TAKE ABOUT 45 MINUTES.. THAT'S BULL , I GOT THERE BEFORE 11AM ORDER MY TIRES AND DID NOT RECEIVE MY TRUCK BACK UNTIL 3PM,THEY HAVE PLENTY OF WORKERS THERE BUT THE PROBLEM IS THEY DONT WORK AND WHEN THEY DO WORK THEY TAKE THERE SWEET TIME AND MESS UP THE JOB!THEY ARE THE WORST TIRE SHOP... I WILL NEVER RECOMMEND NO ONE TO THEM BECAUSE THEIR CUSTOMER SERVICE IS WHAT MAKES THEM LOOK BAD.. THEY R SO DAM SLOW AND PLAY AROUND INSTEAD OF WORK.. THAT SAME DAY I SEEN TWO UPSET CUSTOMERS THAT WERE PISSED OFF ABOUT THE JOB THOSE DAM WORKERS DO..... ESPINO TIRES SUCK! THEY ARE NOT GOOD TO GO TOO.. YOU WANT CHEAP PRICES YOU HAVE TO DEAL WIT THEIR CHEAP SERVICE! I DEFINETLY AINT GONNA BE GOING OVER THERE NOT EVEN IF I HAVE A DEFECTED TIRE BECAUSE THEY DO NOT TAKE RESPONSIBILITY OF THEIR LOW LIFE WORKERS...THEY DO NOT EVEN DESERVE A STAR.. BETTER YET A NEGATIVE STAR CUZ THATS HOW THEIR SERVICE IS.....
CREDIT CARD FRAUD, WATCH OUT!!! – One day after purchasing rims/tires there, my debit card was being depleted in stores in Houston! This was the only place I used my card in weeks, so it had to be them! Don't go there. Staff is rude, wait time sucks (although they tell you that the job will only take an hour, six hours later, you are still waiting), and finally they duplicate my card. Don't go there!
Espino's Suxs – I wouldn't even rate this business a 1 star, I'd give it no stars if that was an option. This place provides the worst customer service, they have rude individuals working for them that lack people, patience and etiquette skills. They dont like to bother with you when you have questions so they rather say YES to every question just to blow you off. They are extremly misleading with prices,taxes, installation etc. They like to hang up on customers when you call. They don't return calls, I assume they have caller id because then they wont answer your calls. They are just plain flat out rude!!! I'm glad my deal did not work out with them, I rather take my business elsewhere and believe me I will not recommend them to anyone interested in tires and rims.
Never go there!!! – I took a tire there to have a leak repaired. They kept it over 2 hours to "inspect" it. When I returned, they told me there was a nail in the tread near the sidewall that couldn't be seen from the outside. They also marked the tire where they said the nail was and told me it was too close to the sidewall to repair the hole. They then proceeded to explain to me I needed to buy a new replacement tire and quoted me the highest price of any place I called to price them in town.
The next day I took the same flat tire to a different tire repair shop (BLUE RIBBON TIRE). They inspected it. Showed me where the leak was coming from, took the tire off the wheel, and there was NO NAIL. The leak wasn't even coming from anywhere near where Espino had marked the hole location the day before.
Pinches Haters y Racistas – come on people stop being haters!!..and whats with the short mexican thing man lol..im a short mexican too..you and your racist comments..i have bought several tires and 3 sets of wheels never had a problem..the prices are great and the service did take a little long..but hey you cant blame them, they are always packed, cause of there great prices......AND GUESS WHAT I JUST GOT ANOTHER GREAT DEAL oN SOME 22'S...and to the people that read this come on..sometimes its the competition that writes hater re marks..
Don't Go to Espino Tire...You will regret it! – I paid full price $928 (no discount) for a set of tires. I asked how long will it take because i had to go to work. They said "about an hour". Well... after an hour they did not even have my car in the bay. Then I questioned him and he said my car is next. They moved my car in within 15 minutes and it sat in the bay for 4 more hours just to change 4 tires. They put your car on a lift and they know you can not do anything about it. This is unethical business practices. I waited 5 1/2 hours to change 4 tires on a Friday afternoon/evening. They finally finished at 7:30pm. These people have no problem with outright lying to you.
Do yourself a favor and go to Discount Tire. They will change your tires in an hour and the price is good. That is always where I used to go.
Never again will I go to Espino Tire and Waiting. It is an all day event!
Ray the ripoff artist – when i say Ray i mean the owner a little short mexican with little man issues.
you might get a good price on wheels and tires but u wont get anywhere near that on service.
they like to take their sweet time in doing things and will not take responsiblity for anything they sell or damage on your car or truck. i had some issues with a part THEY broke and they told me i would have pay for it.
i have spent over $9000 in this place over the last 5 yrs and i must say the price is right but if you dont stand behind your product then whats the point?
they lost my business over a $100 part THEY damaged. not to mention they refuse to balance and rotate the tires u purchase from them unless u pay for it.
there is an old sayin "the bitter taste of poor quality outlasts the sweetness of a good deal."
they also are opening a place in the valley so save yourself the frustration and the disrespect and go ANYWHERE ELSE but this racist, unproffesional,scam artist wheel shop.
sincerly your ex best customer
Pushy pushy – I am not from SA and just happened to buy from this shop out of convinence. They were quite pushy , I understand that they are there to sell, but don't act like you don't give a @&$! about if I buy or not. I asked the person if I would be out of here by 12 pm and he assured me yes. It was 9am and I didn't leave till almost 3 pm!!! It was horriable. I wish I would have read the reviews on this shop before I bought from them!!!
BAD BUSINESS & TOO EXPENSIVE – I HAVE PURCHASED 2 SETS OF RIMS & 3 SETS OF TIRES WITHIN 7 YEARS FROM ESPINO & I NOTICED THAT MY TIRES WEAR OUT VERY FAST & HAVE TO GET REPLACED WITHIN 1 TO 2 YEARS. LAST WEEK I NOTICED THAT THERE IS A BIG CHUNK MISSING ON THE OUTER PART OF TIRE & I WENT BACK SO THEY CAN REPLACE & THEY SAID IT WAS NOT A DEFECT & I PROBABLY BUMPED TIRE SO THRE FOR I WILL HAVE TO PURCHASE A NEW ONE. THAT IS NOT THE FIRST TIME THIS HAS HAPPENED. THEY NEVER WANT TO TAKE RESPONSIBILITY FOR THIER MERCHANDISE & ALWAYS WANT TO MAKE YOU PAY REGULAR PRICE FOR ANOTHER ONE. I WILL NEVER GO BACK TO ESPINOS AGAIN. THEY OVERPRICE THE MERCHANDISE. I WENT TO ANOTHER TIRE DEALER DOWN THE STREET FROM THEM & I PURCHASED THE SAME ITEM (305/ 35/ R-24) FOR 250.00 & ESPINOS CHARGES 350.00 + TO INSTALL ANOTHER 30.00. BIG DIFFERENCE. THEY ARE SO GREEDY & THEY TAKE SOOOO LONG I GUESS THEY DONT CARE ABOUT GOOD CUSTOMER SERVICE. JUST TO FIX A TIRE THEY TOOK ABOUT THREE HOURS & I SWEAR ON THAT. IT IS OUTRAGEOUS. WARNING PRICE OUT @ DIFFERENT WHEEL SHOPS BEFORE YOU PURCHASE & REMEMBER ESPINO WILL NEVER REPAIR, FIX, OR REPLACE ANYTHING EVEN IF IT IS THEIR FAULT OR THEIR DEFECTIVE MERCHANDISE.
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