Smith Thompson Security

(972) 526-8500 | View Website

5212 Tennyson Pkwy Ste 100, Plano, TX | Directions   75024

33.066753 -96.807924

 
Security Systems Consultants, Security Systems

Neighborhoods:

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Owner verified business
 
 
 

Reviews for Smith Thompson Security

Doesn't Recommend
9 months ago

****FLEE FLEE FLEE****

SLOW OR NO RESPONSE

RUDE & CONDESENDING STAFF

FLEE FROM THIS COMPANY

Recommends
over a year ago

Installer named Gary I believe just left my house after switching our alarm to them from the old Brinks company. Now getting monitored for less than half of what I was paying plus they call my house just seconds after the alarm goes off, a welcome change! Very satisfied and I will tell people about them. I may even ditch my land line too since I really don't need it anymore because of the wireless monitoring.

Recommends
over a year ago

These guys, especially Josh in new sales, are simply awesome! I'm not going to ramble here but they got us protected after our alarm company suddenly goes out of business! They put us ahead since it was an emergency and their installer, can't remember his name, came out yesterday and converted us to their system monitoring in about 45 minutes. Very impressive and we're going to preach their good praises.Thank you , thank you!

Recommends
over a year ago

very happy with no contract and cut my bill in half.

Recommends
over a year ago

Almost gave up on these damn security companies and their tricky contracts but a co worker gave me the heads up on them so I did it, called them. Pretty clean deal it is and all i care about is if my alarm goes off, JUST CALL ME QUICK! They do so I'm happy. Less than half of what I used to have to cough up too. Pleased

over a year ago

Very happy with the guy who came out and set us up. will recommend, price good too!

Recommends
5.0
over a year ago

I paid them for 11 months to get a free month according to their offer plus we got another two free since I mentioned Angies list. Their guy was real careful not to let my cat out when he came and went out my door installing the pads. Very thoughtful and he was really clean in my house, aplpreciate that! I would surely tell people about them.

Recommends
4.0
over a year ago

Nobody gets 5 starz in my book at least in the beginning but I will upgrade them one more if they continue to perform well. Doing great so far. I first thought the price was too good to be true but it is what it is. No extras for the cellular plan either which is good, one price for all. can't remember his name, but good instlaler and he was prompt and cleaned up nicely which is unusua these days. My old system was older than I was but they were able to bring it up to speed which just some new touch pads on the wall at about 29 bucks a piece, thought that was fair. paid the annual option and got another free month plus you get 2 free months thru angies list as well so pretty sweet. Do the math and its pretty nice packagae indeed.

Recommends
5.0
over a year ago

Gary came out late last night and diagnosed a beeping smoke detector that was driving us nuts. Feel bad now since it wasn't even their unit! Sorry!!! Very much recommend them from here on out. They didn't even charge us. Wow

Recommends
5.0
over a year ago

My mom saw the NBC story about them and i found them on google. The tv story i think she saw is there on the web too. Little bit leary of the low price but the response is plenty fast after a tripped sensor. i kept wondering when the secret charges would pop up but none yet, not bad at all. probably use them in my dental office as well once contract runs out on my other company

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