Dallas >Heart Place
621 N Hall St Ste 500, Dallas, TX | Directions 7522632.787909 -96.780220
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
Neighborhoods: East Dallas
Not looking forward to this place! – So I wanted to find out how much my device was going to cost my out of pocket. The staff member who called me to schedule my appt could not tell me and told me the insurance person would not check until the day before my appt. and advised me to call my insurance company.
Well I called my insurance company and they were more than happy to help but they needed to know the diagnostic code to get a more accurate amount. So I call Heart Place back, they told me I needed to call corporate billing becasue they did not have the code. I called corporate the woman would barley let me even ask the question, as soon as I began to speak so would speak over me. It was incredibly frustrating. Talk about stressing out a heart patient!
My point is, in order to order my device Heart Place was given a diagnostic code so they do have it but I never was able to get it. My insurance company gave me the best estimate they could which varies by a few hundred $$. Ugh my appt is next week and I'm not looking forward to it! I hope the staff is nicer than what they project over the phone when someone asks for help!
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