1971 E Beltline Ave Ne, Grand Rapids, MI | Directions 4952542.995987 -85.590560
Neighborhoods: North East Citizens Action
This salon is the best I have ever been to. Everyone was friendly and kind to me. The stylist I saw was Becca and she went above and beyond with the professional service she provided me with. She is fun and spunky and a great listener and understood my needs and met them. I am telling everyone about this salon and specifically, Becca. Thank you aj pinder :)
Worst Customer service in a difficult situation!! – My hair is difficult....he said I could come back in if the style was not right. After a few days it was not feeling right and the reception assured me to just come in...no appt. He was RUDE, rushed and totally f*&^%d up my hair. I was so shocked that it took me about 30 min to realize what had just happened to me. I called and told a girl I was really upset....no call back, no apology, nothing. I called again and again NOTHING. Probably one of those men who cannot handle confrontation or deal with the need for apology or reconciliaton. I had to pay to get my hair fixed because I felt so awkward I wouldn't go back there.
If you have easy hair great, but if you NEED customer service, forget it.
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