Layton >Floor Coverings > Buy Direct
1604 W Hill Field Rd Ste 100, Layton, UT | Directions 8404141.069950 -111.992775
Mon-Fri 9am-7pm, Sat 10am-5pm, Sun Closed
THEY DO NOT STAND BEHIND THE PRODUCT, BAD BAD CUSTOMER SERVICE, WILL SAY ANYTHING TO SELL YOU CARPET BUT WILL NOT BACK UP WHAT THEY SAY.
We found the carpet we wanted and they had the best pricing so we waited about 20 minutes at there showroom for anyone to even acknowledge we were in the store. We should of know something was wrong at that time. We then placed an order for some of the carpet because we wanted to re-carpet the house in stages. When we went to pay for the carpet they tried to charge us more then quoted. They carpet was installed a week later then promised. We called to get another section of carpet ordered and no one would return our calls. (was told they are having problems with their answering machine well maybe someone should answer the phones) After about 4 weeks of no one returning our calls we went into the location and after 25 minutes with no one acknowledging us, we walked out. We also got a stain warranty on it and when I could not get the stain out of the carpet they would not send someone out like they said they would. We have only had the carpet for 3 months and regret ever using them.
First off, they helped me pick out a selection of tile that i later found out was alike in everyone else's home on my block....then they sent a company to install my tile that did a horrible job installing it incorrectly and later went out of business.....no warranty! After finding out that the water leaking from the bathroom from the poor job done it had to be ripped out along with another 2000 dollars out of pocket. I do not recommend this place or would send anyone too them. I guess if you want cheap.....YOU'll get it here. CHEAP and poor quality......YOu really get what you pay for at this place. BUY DIRECT a BIG DIRECT MISTAKE.
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