1074 W Hill Field Rd, Layton, UT | Directions 8404141.071405 -111.986021
Don't Even Bother . . . – Disgusting. We took our visiting grandchildren here last Saturday and there were two pizzas on the buffet table and both had been there for a long time. Another pizza was put out but it was PINEAPPLE and JALOPENOS! The salad bar was seriously lacking in condiments -- not even a tomato for the wilty brown tinged lettuce. There are only a few games and none for little children and the place was absolutely filthy. The walls are disgusting and the floor hadn't really seen a good cleaning in a long time. Don't waste your money. It was disgusting and very poorly managed. I would never go back there again. A total waste of my $60.
ABSOLUTELY AWESOME!!!!! – The whole place was so amazing i will go there again I loved there meat lovers pizza the most just great enviorment good for kids loved it!
HIGHLY LOVED IT!!!!! – K I dont know about these other reviews but it sounds to me like they're all the same! With the same incedent! But as for me and my family we would eat there every day if we could evry bite i had was AMAZING!!!! Defenetly the best pizza i have had in a long time they took great care of me gave me every special kind of pizza i requested they even had this new bear costume come out that entertained my kids! their great arcade area made it so that me and my wife could enjoy our favorite BBQ pizza without the bother of children! I would HIGHLY RECOMEND HUNGRY BEAR PIZZA!
good food, bad customer service – the pizza is pretty good if you eat it right when it comes out of the oven but the "manager" is is really a 15-year old son of the owner so the customer service is crappy.
WARNING!!! DO NOT EAT HERE!!!!! – I would not recommend this place to anyone. The food is okay, but the restaurant is run by a bunch of immature high school kids. I can tell you right now that you will come across a problem, and when you do it is pointless to try and talk to the manager about it. Why? Because he is a little 15 year old that has no common sense or customer service skills. Also this immature kid will refuse to give the phone number of his superior if you want to try and resolve the problem with someone who has some respect and knowledge about customer relations. DO NOT EAT HERE. AND IF FOR SOME STRANGE REASON YOU DECIDE TO, CHECK YOUR RECEIPT BEFORE YOU START EATING. SEEMS THE EMPLOYEES HAVE BEEN TRAINED TO OVERCHARGE AND THEN REFUSE TO REFUND YOUR MONEY!!!
Worst dining experience of my life! – Employees were rude, arrogant, and disrespectful! The night manager was 15 and he didn't know the first thing about running the place. He and the other employees treated us like dirt, and insulted my family. We were over charged $20.00, and they refused to refund our money or even give us the name of the owner. I would never, never, ever consider going there again and I would suggest when you hear the name Hungry Bear Pizza that you run as fast as you can and don't look back!
Worst Customer Service Ever – This weekend my family and I had a horrible experience here. Half way through our meal, we noticed that we had been charged for drinks when we had specifically asked if they were included in the buffet. The 15-year old night manager said he was TRAINED to ring up drinks for all customers even though we had not asked for them. He refused to refund our money, or even give us the name and number of the owner so that we could take the issue up with him. Then other teenage employees got involved with the issue, and one of them personally insulted my mother and my entire family. Not only that, but they ended up locking customers inside the business against their will for about 5-10 minutes. This was almost 10pm. Shouldn't there be an ADULT present at this time? I will never go there again, and I discourage anyone else from going there.
Amazing Pizza, nice place to eat, great for kids of all ages – So one day i went into hungry bear pizza, there was a party coming in. it was already pretty busy and they came in and said only half of us would actually like to eat and the rest just want to come in and sit around with the rest of the party. as i sat there i didnt thinkn it would be a problem and they would let them sit in and enjoy the time with their family. but the guy at the register said that they all had to pay to get in. i was confused about this so i asked if i could talk to the owner of the resturaunt. he came out and we talked for a while about his buissness and he ezplained to me very well why he did what he did. he said that they do not suspect everyone of being criminals and would eat the pizza without paying but if you let one person in without paying, the next person who might be a person who would steal the food would say "i already ate before" and then when they say no they would say, "you let them!" that is what causes problems. its not that they think everyone would steal pizza. its just to hard for the employees to watch and get the ones that will. i also asked him about his prices becuase i had heard complaints about it. i thought it was a good price, especially after he compared it with me to other prices, at McDonalds you get a meal for around 6 bucks and the whole buffet of pizza pasta sald breadsticks and desert pizza with a drink (drinks are extra) was 7.25 with tax. i thought it was a really resonable price. actually a little low. i asked about the drinks also and he said that the drinks were extra because he wanted people to choose if they wanted a drink or not. they dont have free water either fror the same reason they dont let people in without paying for the buffet. the drinks are a good preice for all you want. its about 1.50 or so i dont remember exactly. but at most places with al you want to drink drinks its about 2 bucks. well i think its a great place and i will be back alot.
Terrible food, Even worse customer service – I was there attending a b-day party this past weekend. Upon entering we were told that we must pay for a buffet before we would be allowed in. I informed the young lady at the counter that we were there for a b-day party and were not interested in eating. We had eaten before we came. We had been here before and didn't care for the food. I was told again that we would not be permitted to enter until we paid. I offered to purchase a drink and that still was not sufficient. The host of the b-day party overheard this discussion and came to pay for those of us trying to get in. I asked to speak to the manager and informed him what my intentions were. I explained that we had eaten before we came and that we were not going to partake of the buffet. I was then told that people come in for b-day parties all the time taking up space, loitering and eating from the buffet when they haven't paid therefor it was their policy to charge everyone. I felt as though he was accusing me of trying to rip them off. I had every intention of paying for everything me & my family drank. I also planned on spending money in the arcade and on the little toys they offer for the children. The manager told me that if it were not for the b-day party goers that he would be able to fill the place and make all that money. I decided my complaints were falling on deaf ears and walked away. The host of the party I was attending remained and overheard the manager complaining to his employees about us, using degrading language and calling names. I observed the crowd that came into the establishment for the next 2 hours that I was there. There were 6 parties that took up several tables, and 4 of the remaining 18 or so tables did get occupied. It is my opinion that without these "inconvenient" party goers Hungry Bear Pizza would go out of business. I also feel that they should treat all of their patrons with more respect. I will not return to this establishment.
Great Place – Great place to eat. Great Pizza, Great Price, And Freindly atmosphere
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