4703 Hermantown Rd, Duluth, MN | Directions 5581146.789378 -92.175029
TERRIBLE WORK, TERRIBLE SERVICE!!
We had Perrault replace our roof last year. After completion of the project we had them come back twice. Once to fix a bump under the shingles and replace a gutter and another time to put in the vents they failed to do initially. We spent a lot of money on the new roof including an upgraded shingle, so I was pretty surprised and upset when I noticed water damage on the ceiling in my office less than a year after the roof was replaced. Perrault sent a guy out to repair the water damage and the faulty roofing (on the dormer). We have a false ceiling in the office and the tiles are still sagging a bit where the water damage was. Also, the guy who painted the ceiling didn't bother to put down a drop cloth when he painted the water damage and splattered paint all over our scanner and a brand new file cabinet. Just sloppy work from start to finish!! But that's not all..... I called the office to complain about the work and to have a “higher-up” take a look at the roof just to make sure it was done properly. I made an appointment the owner's brother; I waited all day, and he never called and never showed up. I had my husband call to reschedule and nobody bothered to call back. Well, hopefully the sloppy paint guy was more careful with the roof repairs and hopefully we won't have any more leaks on our relatively new roof. I will never, ever be using them again, and I'll take every opportunity to tell people about my bad experience with Perrault Construction.
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