4708 Tulip Dr, Virginia Beach, VA | Directions 2345536.892818 -76.141302
Mon - Fri 8:00 am - 5:00 pm, Sat 8:00 am - 12:00 pm, Sun Closed
Neighborhoods: Northwest Virginia Beach, Northwest
Safelite AutoGlass® was founded in 1947. Throughout our more than 65 years of service, our company has grown from a single store in Wichita, Kansas, to a national auto glass provider, serving more than 4 million customers per year. Your windshield is a critical part of your vehicle's safety system, protecting you in the event of a collision or rollover and aiding in proper airbag deployment. So, you should take care in who you trust to repair or replace it. When you choose Safelite® - America's largest auto glass specialist - you get the reliability of the Safelite Advantage™, which means: Always being there Knowing who to expect The best replacement technology The strongest repairs The industry's only nationwide lifetime guarantee.
Brands: Safelite repairs and installs multiple vehicle brands including the following: Jeep, Chrysler, Chevrolet, Toyota, Honda, Nissan, and Ford. Safelite's windshield repair specialists can repair chips, nicks and cracks up to 6 inches long. All technicians are SafeTech™ certified.
Services/Product offered: Auto Glass Auto Glass Installation & Repair National Lifetime Warranty Vehicle Glass Repair & Replacement Windshield Chip Repair Windshield Crack Repairs Windshield Repair Windshield Wiper Replacement Free Estimates Insurance Paperwork & Processing Same-Day Service Car Glass Truck Glass Van Glass Windshields Door Glass Car Door Glass Car Glass Since 1947 (65+ years) Originated with a single store in Wichita, Kansas More than 4 million customers served annually More than 10,000 associates More than 5,000 MobileGlassShops™
Payment method: Amex, Discover, Master Card, Visa, Personal Check, Cash
Safelite Autoglass a Disappointing Ripoff – When my windshield was damaged by a rock, I called Safelite because I had seen their commercials on television. The technician came to my office at work and repaired my windshield in less than 20 minutes. He assured me they had a "no spread guarantee." At the time, I believed a “no spread guarantee” was a guarantee that my windshield would not spread further. What that actually means is that there is a good chance your windshield will continue to spread and they “credit” what you’ve already paid for your repair towards replacing the entire thing.
This angered me from the start because if that fact had been explained to me by my technician I would have just went ahead and replaced the windshield from the get go. Hindsight is 20/20.
After my windshield continued to spread over the next week I called Safelite where they proceeded to quote me an addition $195.01 to replace my windshield on top of the $135.18 I had already spent with them.
Seeming a little high in price, I shopped around to various glass companies finding that the average windshield replacement for my car’s make and model is $250. That is 80 dollars less than what Safelite offered me. Unable to get my money back, I was stuck. I figured I’d be a saving a few dollars by just letting Safelite finish the job. I called to the make appt but stressed that since they were already charging me 80 dollars more to replace the windshield, the least they could do was waive the mobile fee so I didn’t have to miss any work.
The customer service representative assured me that not only would that be possible, but if for any reason it wasn’t they would call me prior to my appointment to tell me.
Today the technician comes to my office to replace the windshield and tells me it will be $300+ to fix. After assuring him this is some sort of mistake he calls them and they bring it down it to $242 for me. I told him I was quoted $195 and the mobile fee was to be waived. He said he was told the mobile fee could not be waived and that is the lowest price.
I told him I was sorry he came all this way but I’d rather spend an extra 8 bucks to have any other company in the area do the job than give Safelite a total of $377 for a windshield that is worth only $250.
My suggestion, just get your windshield replaced from the beginning and shop around because I guarantee other companies do it for cheaper than Safelite.
Great Service, Great Price – They put a new windshield in our '98 Camry. It set us back about $185. They did a very nice job; the new trim around the windshield looks great and there are no leaks. I don't know what else to say. I have no complaints.
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