Capri Jewelers

(804) 364-6000 | View Website

11525 W Broad St, Richmond, VA | Directions   23233

37.651700 -77.613891

 
Jewelry, Necklaces, Jewelry & Watches  more

Payment Methods: Discover, MasterCard, Visa

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Reviews for Capri Jewelers

Doesn't Recommend
over a year ago

My fiance and I were looking for a jeweler we could use for years. We wanted to find a place we could rely on and build a relationship with. Capri is not the place. Their manager doesn't seem the slightest bit concerned with providing good customer service. We bought my Henri Daussi engagement ring and wedding band from there back in April, and recently went back in to look at a wedding band for my fiance. He's very specific about what he wants, and they didn't seem knowledgeable or concerned about what he wanted. They kept trying to talk him into different things. Aware that we knew about the sale they had going on, they quoted us a price. $2850 for a satin finish 10mm men's wedding band. Which is more than double my designer band with almost 50 nearly perfectly cut diamonds in it. We were also very upset that the manager, who knows who we are, didn't so much as say hello to us. We spent $11,000 on my set back in April and felt that a handshake would have been appropriate. Luckily the girl that sold the ring to us had texted us a few months back to tell us she quit and started working at Adolph Jewelers which was an absolutely wonderful experience. What we wanted from Capri, we got from Adolph.

 


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