Bellevue >Doctors >
Surgeons >Romanick, Sue, Md - Sue Romanick Pllc
11522 NE 20TH St, Bellevue, WA | Directions 9800447.627944 -122.185797
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
I've been in Dr. Romanick's care for over a decade, and for good reason. You will not find a more thorough or genuinely nice doctor anywhere. She actually takes the time to explain what's going on -- something I wish more doctors would do. Her clinic isn't some impersonal factory business that inputs and outputs patients at warp speed. I suspect this is the reason why there's often a wait time in her clinic. But I'll take world-class medical care with a wait over jumping from doctor to doctor looking for answers any day of the week. While many other doctors "pass the buck," I go to Dr. Romanick because I know I will get answers and an explanation. There's not much else I can ask for as a patient. And I believe this requires extra time to understand history/symptoms/etc moreso than the usual visit to your primary care Doc. Her schedule is booked precisely because she's excellent at what she does and her medical peers respect her as a result. This speaks for itself in terms of her standing in the medical profession and how competent her peers believe her to be. Frankly, I'd be concerned going to a doctor that was available any time I wanted. I've had an outstanding experience with Dr. Romanick, her nurse practitioners, and her staff. She's incredibly knowledgable and caring every time I see her, and I know she will do her best to help me each and every visit -- an opinion shared by others I know under her care right now.
When asking questions about the doctor's recommended drug therapy my wife was yelled at and ridiculed for questioning the doctor's plan. Later in our relationship with this doctor, my son got sick and we had to cancel an appointment. I called the day before the appointment and spoke to their answering service. I was assured they would notify the doctor of our call and there was no issue. Later I received a bill for $150 for a "no show". Now they refuse to remove the charge from my account. Do yourself a favor and find a different doctor.
As with some of the others, I wish I had read these reviews prior to going. This doctor has the worst bedside manner of any I have ever encountered. Her Nurse Practitioner is great but the fees are based on the doctor which in 2 visits I may have actually seen for 15 minutes total. During the last appt, the doctor talked to the nurse and ignored me. I am cancelling and will try another doctor. She obviously does not read these reviews because she has not taken any corrective action in 2 years.
WORST PROVIDER EVER!!! – THIS PROVIDER AND HER STAFF ARE A NIGHTMARE! TAKES 2 MONTHS TO BE SEEN THEN THEY TAKE YOUR COPAY BUT CANT REFILL YOUR RX??? WHEN ASK FOR SKIN OINTMENT TO BE CALLED INTO PHARMACY AM TOLD THAT I HAVE TO MAKE ANOTHER APPT! I WAS JUST THERE. WHAT THE HELL??? NO ONE EVER RETURNS YOUR PH CALLS UNTIL THE DAY YOU CALL TO SAY YOU ARE TRANSFERRING CARE. THEN I FINALLY GOT A PHONE CALL. DON'T WASTE YOUR TIME WITH THESE BUFFOONS!!!
worst ever – I have been seeing Dr Romanick for 2 years. I have never waited less than 45 min after my appt time. I've only seen the Dr once for maybe 5 min. Last visit she was 1 hr and 15 min late. It was a routine check-up to continue my prescription. They said I needed bloodwork. So I went in for the tests, two weeks later the receptionist calls to say I had some abnormal results and I needed to follow up with my general practitioner. The receptionist is very young, and not professional. She could give me no information on what these elevated levels meant. My general practitioner has been unable to get teh test results from Dr. Romanick after multiple phone calls so I had to get multiple tests done again. As the abnormal results are associated with the medication prescribed by Dr. Romanick it makes no sense that she would not follow up with this. My GP is not familiar with Humira or psoriatic arthiritis and really just can go over possible effects and refer me to another specialist since Romanick seems incapable of diagnosing or seeing me. WORST DOCTOR EVER.
Worst Experiance EVER! I am still in shock – I have been seeing this office since 2009 I believe at first it was ok, but things went down hill fast! in 2010 they refused to see my because I had recieved dshs as a secondary insurance while I was pregnant with my daughter instead of beig polite and explanining why they would not see me, they just treated me like I was scum on the earth, so I found another Dr, that took both insurance's I was not going to go back to Dr. Romanicks because they were so rude. but I decided to do so. in Jan.2012, I finally got around to calling to schedule a appointment because I really felt i needed some answers. I tried asking over the phone how much of my medication I should be taking since my last flare caused a increased dose.. they would not tell me over the phone instead said I HAD to be seen which was understandable so I scheduled a appt the soonest I could get in was end of March. and that was with me being open everyday anytime. The day finally came around, and I was anxious to get seen. I arrived to the office a few minutes early at 3:00 my appt was at 3:15, the girl up front were friendly a little unprofessional though but they were young overall they were fine. I left my phone in the car to be polite. I was waiting in the waiting room for quite a while I was not sure how long exactly but then the receptionist said they were almost ready to room me and then a few minutes later she took me back and said they would be right in so I was sitting and wondering when are they coming, I needed to pick up my daughters at daycare a hour away at 5pm. I fell asleep in the room waiting soooo long finally I opened the door and asked how much long, having no clue how long I was really waiting they said she is still with her last patient.. uhh ok, then I asked what time it was and they said4:30!!!! I was in complete SHOCK!!!! I work in the medical field and understand things can get backed up but I would never leave a patient sitting that long, so I said I have to go this is ridiculous, the girls upfront were calm and acted like no big deal. as I am walking out they say you can call to reschedule!! NO WAY!! I would rather not take my meds then see this horrible, unorganized office ever again!!! after I left I began bawling while I was driving. I decided to call there office to speak with the dr, btw I have never met!! the receptionist said she is with a patient I can relay the msg, So I went off saying how I made it 2 months ago and arranged daycare so I could make it, and clearly I needed answers as my symtpoms has increased extremly. I said I want her to call me back, and she said I can guarante she wont we close in 5 mins!!! UMMM EXCUSE me!!! I just sat in your office for a hour and half and she cant call me back at least. non the less I never recieved a call back! and am trying to find a new dr that actually cares about other peoples lives not just making bank money. DR. ROMANICK has the most UNORGANIZED, UNPROFESSIONAL, UNPLEASANT office I have ever been to. I hope she reads this and all of the other horrible reviews on here and feels like crap. you should not even be a dr.
Such a disappointment! – What a mistake. My doctor actually referred me to another doctor, but I chose her based on her website. I was so desperate to get pain relief and finally get some real answers as to why my health has been heading down. MISTAKE! It took me two months to get in as a new patient. I marked it on my calendar with a STAR. I scrambled schedule around that day and just barely made it on time to my appointment with all my documents in hand that they had me fill out before I went in. I was happy to do so, there were more questions on there than anyone had ever asked me before. Finally someone looking at the full me. WRONG. Just like the other reviews, I waited in the waiting room for 20 minutes. Mind you my low back is in great pain when I sit. Then, finally, the receptionist apologized and took me back to the room. I, again, waited ANOTHER 45 minutes to see her. She rushed in talking about a new computer system and how awful she is using it. No apology for my time - and the fact I have two kids at home and now I am going to be late getting home. She did a five minute exam by pushing on some points, listened to my heart and asked me about 4 questions off of the pages and pages of information I had filled out. She gave me three possible diagnosis which blew my mind as did not tell me what they meant. I asked her why she thought these things and she said based on my previous blood work markers. I asked her to explain what those "markers" meant three different times and she never did. She wrote me a prescription and said after a month I would need to see an eye doctor to have my eyes checked. WHAT? Well, my eye doctor will know why when I tell them the medicine I am taking. What is that medicine meant to treat? I have no idea still. Not going to take it. She even told me to look up Lupus ON-LINE when I asked for more explanation!! Seriously, I left there being told I may have Lupus, Fibermyalsia and/or arthritis. I am 40. She flew out the door, said her staff had already gone home and to call after 2-3 months for the next appointment. I went to my car and cried on the phone to my husband. I thought I was over this until I saw she charged me $400 for this CONSULT! To me this was nothing short of insulting. I have never written a review but I know others will be hoping for help - don't expect to get it here. I have since been accupuncture and feel so much better. NOTE: Do not take prescriptions just because they are handed out by an expert! These can have serious side-effects and you deserve the care you are paying for.
Don't See Her! – I wish that I had read some of these reviews before wasting my time with this "doctor". I was referred to her by my dermatologist. It took me 2 months to get an appointment, but that is common with new patients and busy popular doctors. I filled out all of my new patient paperwork and arrived a few minutes early for my appointment. There are no medical assistants there, the receptionist puts you in the room. I waited 45 minutes to see her. I almost walked out because I was tired of waiting. When she did finally come in, there was no acknowledgement of her making me wait. She spent all of 15 minutes with me and gave me a diagnosis before even having any lab work done or anything. I will never go back here and I will make sure that I let everyone know not to see her. I got my insurance statement and she had billed $400 for that 15 minutes of her time! It's total robbery as far as I'm concerned! DO NOT SEE HER! SHE WILL ROB YOU BLIND!
Please find an alternative for your own best health – Philosophy that capitalizes on continuing treatment to ensure cash flow vs. finding a cure for the patient.
I would not know where to start. The below are the highlights
1. No respect or value for patients time
Eg. its a given that they run atleast an hour behind. You would think if you then reached 25 mintues late would be accepted since, face it you have better things to do than wait in an office for a few hours just to be seen. But no no, that will be penailized with a late fee, irrespective of the fact that you actually called to let them know and that they actually made you wait for another hour to even see you :(!
2. Office is set up to milk you in every possible way.
The staff is given instructions to make sure to penalize tha patient in every possible way by enforcing cancellation fees, late fees and then having a system set up that does not support refuting in any possible way.
Eg. I cancelled my appt one morning since my child was unwell and was hit by cancellation fees.
3. Expensive for the amount of care and time they spend with the patient.
4. Most important, philosophy that makes sure you keep coming back. They focus on pain management, not cure. They focus on treating each symptom as a condition and they bombarding the patient with more and more pills, rather than focusing on the big picture to see if all the symptoms actually mean something else.
I was seeing this doctor for almost 8 months during which time I had diagnosis for 6 different conditions with 12 pills everyday. Turns out, my health deteriorated and that I actually had something else that actually added up all the diff conditions I was showing. It took a real doctor to figure that out, one that focused on treating the patient and finding them a cure!!
Lots of knowledge, not alot of care – While I apperciated her knowledge I felt her bedside manner was less than appealing. I did not feel I was fully informed of either my diagnosis or how to manage it. And in general she seemed rushed, overworked and in her own medical world, having a hard time connecting me as a patient and a person. I would not and will not be going back to her.
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