Shelley's Bridal Couture

(847) 426-5806

104 W Main St, West Dundee, IL | Directions   60118

42.098475 -88.277412

 
Bridal Shops, MasterCard, Cash  more

More Payment Methods: Discover, Visa, American Express

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Owner verified business
 
 
 

Reviews for Shelley's Bridal Couture

Recommends
5.0
over a year ago

Great job on my gown – My first time there was great! I loved my consultant and I loved my dress!! Their seamstress, Thu, is really good. She did a great job on my gown.

Recommends
5.0
over a year ago

Very helpful and friendly – This place has a decent selection of bride and bridesmaid dresses. Staff was helpful and friendly. They let me search for dresses and then made some suggestions for me as well. My mom and I spent 3 hrs in total there, got stuck trying to decide between two dresses. We were not rushed at all. If you make an appointment and find a dress the same visit as your appointment....order the dress and you will get 20% off! In addition to placing an order the same day, you get a coupon book that includes 30% off invitations, 15% off a bride accessory and a free bridesmaid dress if you order 3 or more dresses there. I recommend this place...i'm staying away from H.O.B. and Bridesmart, all reviews say they're awful! Good luck to you!!!!

Recommends
5.0
over a year ago

Great variety – My bridesmaid found this store, and after looking at reviews I was hesitant to check it out. I hadn't had any luck at other stores (i'm very petitie, so dress shopping hasn't been my favorite part!) so figured I'd check it out. I can't stress this enough-- They have been NOTHING BUT WONDERFUL. They made me go from hating dress shopping to absolutely LOVING IT! I have went up there 3 times already (I wanted to show my mom and bridesmaids the dress) and they have been incredible every single time!

Not to mention their selection-- the store itself is small, but PACKED with so many different styles of dresses that I didn't see at the other stores!

On another side note, my dress came in 3 short months! I couldn't believe it ! They have gone above and beyond my expectations, and I couldn't be happier.

I love this little shop! You have to check them out!!

Recommends
5.0
over a year ago

Wonderful – What a wonderful salon!!! The staff is very welcoming and made me feel so comfortable!! Don't fall for the complaints, see for yourself! EVERY new bride just wants to be pampered on her special day and shelley's does a wonderful job!

Recommends
5.0
over a year ago

Family feel – I am really surprised by the negative reviews for this place, I know each bride has their own experience and taste, so if you are a girl who prefers personable, laid back people, this shop is for you. I LOVED how Jasmine was not pushy and left me with many options. She was never sales-like, nor made me stay in a dress forever--that is one thing I can't stand when I have been places. If a dress is not me, I do not want to sit there discussing every little detail of the dress, I want to try on the next one! Jasmine let me do this and I tried on 5 dresses in less than a hour and even my sisters tried on 6 or so bridesmaid dresses in an hour.

I really enjoyed how it Shelley's gave off a family feel rather than a stuffy feel. They have a good selection of dresses and are decently priced. I cannot wait to go try on my dress for my Dad and purchase it!!!

Recommends
5.0
over a year ago

Pleasant experience – So far so good as well I already purchased my dress before I saw these reviews. I've had a pleasant experience thus far. Never met Shelly. Little disappointed about not receiving a bag of goodies though. That sucks. Specially after 6 bridesmaids and a $900 dress. And the other girl bought nothing. Oh Well

Recommends
5.0
over a year ago

Recommend to anyone – Fantastic Customer Service My wedding is September 2010 and I went to several bridal salons searching for beautiful dresses for my bridesmaids. Every single salon disappointed me with their limited selections and lack of customer service skills. I was so overwhelmed and extremely worried because I was running out of time and energy. I decided to try Shelley's out and OMG!!! The entire staff at Shelley's Bridal were absolutely fantastic! I was a little skeptical after purchasing my bridesmaids gowns here because I ran across some distasteful reviews. I was reassured that an entire new staff was on board and that I would be pleased. Pleased is an understatement! They knocked my socks off with the timing of my order, the quality of the dresses, and the professionalism throughout the entire ordeal. I am so happy that I didn't let the negative reviews sway me away because I would have seriously missed out! I love this bridal salon and I will definitely reccommend to anyone planning a wedding!!!!!

Recommends
5.0
over a year ago

Everything I needed – Everything I Needed! I'm not use to writing reviews online, but I figure I should start now. Shelley's Bridal doesn't deliver the experience the reviews paint. We had a wonderful experience at the salon. I purchased my bridal gown, bridesmaid dress, and veil at Shelley's. Every visit the girls have made me feel so special. I did take exactly 4 months for the bridesmaid dresses to get in, so I'm glad that we gave ourselves enough time to order. My mother wasn't ready and the consultants tried so hard to see if they could rush a dress, but it wasn't possible. I made an appointment at an expo with the salon, and was glad because they were busy that Saturday. They had run out of the Bridal Gift bags when I came for my first appointment but the girls were so nice to give me one when we were back for bridesmaid. My advice – give yourself enough time to order usually about 4-6 months, and make an appointment.

Doesn't Recommend
1.0
over a year ago

DO NOT SHOP AT SHELLEY'S – Shelley is a rude and unprofessional businesswoman. I ordered and paid for my daughters prom dress. Shelley messed up placing the order. No apology. Just a quick, rude, brush off. No one at this shop appears to like working there, even Shelley. Don't waste your time. I visited many shops (Mona Lisa, Peaches, The Prom Shoppe). The employees and owners were happy, friendly, polite, and helpful. Shopping here will frustrate you and waste your time. Believe all the bad reviews!!! I'm upset I had to give this 1 star. I tried to submit it w/o any!!!

Recommends
5.0
over a year ago

B-E-A-UTIFUL! – What a wonderful salon!!! The staff is very welcoming and made me feel so comfortable!! Don't fall for the complaints, see for yourself! EVERY new bride just wants to be pampered on her special day and shelley's does a wonderful job!

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