Arcadia >Automotive Sales & Services > Purrfect Auto Svc
400 S Baldwin Ave Ste 320, Arcadia, CA | Directions 9100734.132802 -118.051577
Mon - Fri, 8am - 6pm; Sat, 8am - 5pm
RIP OFF, BEWARE! and here is why! I went in for a simple oil change. I was told my radiator is leaking and needs to be replaced.
Don: "Yea see it's leaking", (showing me green radiator fluid leaking from the sides of my radiator with a flash light) "We can change it right now, we have a 90 day same as cash policy"
Me: What is that?
Don: "You pay in installments within 90 days, with no credit check!"
Me: "No don't do anything but the oil change, I want to get a second opinion"
Don "You don't want to break your engine, you have to get this fixed right away"
I insisted, on my answer to decline his radiator change and after I left I went home. Parked the car in the street and started wiping away the leaky radiator fluid. Upon closer inspection, I find that it is GREEN Radiator fluid. I look at my Radiator reservoir tank and open it. Look inside, and my radiator fluid is ORANGE!! I knew that SCAMMER wanted to rip me off. I called him back and asked him how does Orange radiator fluid leak GREEN! His answer " I don't know it's your car!" make a long story short, this guy thinks he is slick, stay away
The owner is a sexist temperamental rude arrogant donkey. He degrades women by talking to them as if they don't know anything about cars. Be careful what he bills you, because my friends credit card information somehow leaked to the internet right after this transaction. These people are untrustworthy.
SLOW Service! UNFriendly advice and SLOW dishonest service.
does not honor coupons
Called in for an appointment and had to wait one hour to find out that I need 5 million things for my car. I only needed an oil change and I couldn't even get that! I checked my oil and it was still dirty brown. I may be a girl but I know the least bit about cars.
Stop telling everyone that they need
1. New Tires
2. New Timing Belt
3. New Something
4. Tire Rotation
The owner will try to make at least $200 worth of problems before he lets you go.
I'd rather pay more to go to a honest body shop.
Awesome service! Great positive attitude, the mechanic was very helpful.
This place is great. They're always super friendly. The prices are incredibly reasonable. I won't go anywhere else.
Most Dishonest Autoshop in Town! – My wife brought our car to this place for a promo oil change. The people there told my wife that the car will need transmisison and brake fluids changed, plus a replacement of the plastic air mixture cover (they said that alone cost $299) - and the total cost fo repair would be over $1000. These guys are just a total scam! I had the brake and transmission fluid changed a about 6 months back! And certainly you should not change these fluid very often. They tried to sweet-talk my wife offering a discount from the over $1000 "repair." My wife refused and brought the car back with her horror stories about the car. I had the car checked by my trusted mechanic and guess what? As suspected, no brake and transmission fluid replacement needed, and the plastic cover only cost me $75 plus tax. This auto shop at Arcadia Westfield Mall should be shut down for preying on unsuspecting customers. They often tell you how horrible and poor condition your car was and then tried to sell you every kind of "maintenance" and "preventive" service they can think of. People in Arcadia should be told of this scam brick and motar auto shop loud and clear. Spread the word!!!
Editorial Review by Citysearch Editors – Auto repair chain offers ASE certified technicians who provide computer diagnostic services, regularly scheduled maintenance and major front-end work.
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