Oak Lawn >Food & Dining >
Bakeries >Delicious Creations
8805 S Roberts Rd, Oak Lawn, IL | Directions 6045741.730545 -87.818305
Mon., Sun. CLOSED;Tue. - Wed., Fri. 9:30am - 5pm;Thu. 9:30am - 8pm;Sat. 9:30am - 4pm
I have attempted this place twice and I refuse to go back. The owner is very rude and acts like you are inconveniencing her. Don't bother...find another place to buy your items!!
Great Service! – I have been comming here for years. They have wonderful service, and a very helpful staff. I have been getting all of my childrens cakes here starting with their baby showers. Each one beautiful and tasty. Everyone is always so nice and helpful. I highly recommend going there.
Wrong order and rudeness! – Delicious, yes! However, I ordered a baby shower cake with them last week, and the girl who took my order and I spoke in detail about what I wanted, going over a photo they had of the cake, and she even repeated to me my requests. She said she would explain it all to the cake maker.
I showed up to pick up the cake, and the following items were incorrect: I ordered a 2 tier cake, I got a 1 tiered; fringe icing was supposed to be multicolred, it was only white; the icing in the picture was deep blue, it was so light blue that it almost looked white; I asked for a topper of a sleeping baby in a gown on top, I got a naked baby instead!
So far, I can live with this--it rates maybe 3 stars, at worst. However, today I emailed the bakery to let them know of these errors (I didn't tell them at the time because I had to leave work to pick up the cake due to their hours of business and didn't have time to explain.). I received a voicemail from the owner as a response--it was rude and accusatory. I did not ask for any refund, but I thought maybe some apology would be nice--all I got was accused. The owner told me that I got everything I ordered and that I am wrong about what I think I ordered. Additionally, I was berated for accidentally using the word "layer", as in "2 layered cake", instead of "tier"; also for not realizing that the price I paid was too cheap to have been a 2 tiered cake. I am not a cake expert! I am a teacher!
This was a horrible experience--even though the cake was yummy, it wasn't worth the rudeness and errors.
Highly Recommended – Even though this is listed as a restaurant it is not. I found that when I went into Delicious Creations it was a unique bakery. It had a made-to-order bakery along with a supply house for you to make your own little creations. The minute i pulled into the parking lot I knew it wasn't a restaurant, but I still went inside because of curiosity. The employees there were extremely nice and helpful. I ended up leaving with supplies to make my own holiday treats. They have stuff to make candies, cakes, and other delicious foods. I have been going there for over a year now. I go their every weekend to pick up more supplies. It is a very nice environment with very friendly service. They will show you how to make anything and give you much needed advice on baking.
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